Agenda Cover Memorandum for 02/ - City of West Palm Beach

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Provided that First Onsite has not requested additional staffing by the City, Covered Persons shall not wait more than 30 minutes for an appointment that was properly scheduled 80% of the time. 5% 5% 5. Scheduling of Appointments: Provided that First Onsite has not requested additional staffing by the City, Eligible Employees shall be able to schedule primary care appointments within ten (10) days. 5% 10% 6. Staffing: The Physician, Nurse Practitioner or Physician’s Assistant shall be on site at the Clinic at least 98% of the time. c. Satisfaction. First Onsite shall provide a client satisfaction survey via the internet at least quarterly to patients of the clinic that have visited the clinic in the past quarter, including a means by which patient feedback may be provided anonymously. In the event that the results of the survey are not satisfactory for the categories of (i) Service; (ii) Staff; and (iii) Facility, Satisfactory shall mean that 80% of the scores shall be a rating of satisfactory or better. 2% 2% 1. Service 2% 2% 2. Staff 2% 2% 3. Facility d. First Onsite will schedule and conduct quarterly review meetings (quarter is contract quarter, not calendar quarter) with the City which will include review of all facets of the Clinic’s operations, including, but not limited to the performance guarantees set forth herein and First Onsite’s provision of applicable reports. Quarterly review meetings shall be conducted by First Onsite on or before the 15 th day of the month following the end of the quarter to which the quarterly review meeting applies. e. First Onsite will participate in the City’s annual health fair. f. First Onsite will meet and participate with City staff and any designated advisory board up to four (4) meetings per year. 2.2 First Onsite and the City shall periodically review the Performance Guarantees and determine whether the Performance Guarantees are still effective measures of First Onsite’s performance. First Onsite and the City agree, from time to time, as needed to replace the Performance Guarantees with mutually agreed upon guarantees to measure performance. 10
SECTION 3. Covenants and Responsibilities of the City. 3.1 Site; Delivery. The City agrees to provide space to First Onsite where First Onsite will operate the Clinic. Such space will satisfy the minimum square footage requirements set forth in Exhibit J attached hereto and will be delivered to First Onsite upon completion of all renovations deemed necessary by City (“Delivery Date”). 3.2 Clinic Renovations. The City shall be responsible for, and bear all expense for renovations necessary or required to permit the Services to be provided at the Clinic (including any alterations required for patient safety, patient privacy and/or required by law). The City will also provide a voice telephone infrastructure and functionality and reimburse First Onsite for costs for hardware and software connectivity to enable First Onsite to use its portable electronic medical records. 3.3 Utilities and Cleaning. The City shall provide heat, air-conditioning, electricity, water and sewer utilities, telephone access, and internet access to the Clinic sufficient for providing the Services. The City shall provide general cleaning services for the Clinic. First Onsite shall be responsible for overseeing functionality of utilities and cleaning and shall notify the City’s Project Representative of any items not satisfactorily functioning for Clinic operation. 3.4 Zoning, Consents, Etc. Any required zoning changes or other approvals or consents for the Clinic site other than licensing, approvals or consents relating to the provision of clinical services at the Clinic shall be obtained by the City at the City’s expense. 3.5 Covered Persons. The City shall provide access to the Clinic only to Covered Persons as defined above, unless otherwise agreed to by the parties. The City will make its best efforts to ensure that Covered Persons are aware of the availability of First Onsite’s Services. Prior to the first (1 st ) of each month, the City shall provide First Onsite a listing of all “Covered Persons” in mutually agreed upon file format. The City shall identify Prospective Employees on an ongoing, as needed basis. 3.6 Project Representative. The City hereby designates Patricia Brosamer, Benefits Manager, as the City’s project representative (“City’s Project Representative”) to represent the City in all of its dealings with First Onsite relating to the operation and management of the Clinic. SECTION 4. Term and Termination. 4.1 Term. This Agreement shall commence on the date executed by the later of the City and First Onsite (“Effective Date”) and shall continue for a term of three (3) years. Unless terminated as provided for herein, the City shall have the right to renew the Agreement for a maximum of two (2) consecutive one (1) year terms prior to the expiration of each term of the Agreement. 4.2 Termination. Notwithstanding anything herein to the contrary, this Agreement may be terminated at any time as follows: 11
Page 1 and 2: Originating Department: Human Resou
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Page 5 and 6: February 7, 2011 RESOLUTION NO. 48-
Page 7 and 8: February 7, 2011 4 RESOLUTION NO. 4
Page 9 and 10: February 7, 2011 FUND 133 - WATERFR
Page 11 and 12: February 7, 2011 8 RESOLUTION NO. 4
Page 13 and 14: RESOLUTION NO. 41-11 A RESOLUTION O
Page 15 and 16: Matter No. 10067 ITN No. 08/09-131
Page 17 and 18: “Medical Professionals” shall m
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Page 27 and 28: Exhibit K b. Start Up Costs; c. the
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Page 43 and 44: EXHIBIT B SCOPE OF MANAGEMENT SERVI
Page 45 and 46: EXHIBIT D INVENTORY (attached heret
Page 47 and 48: EXHIBIT F PHYSICIAN’S AGREEMENT (
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Page 55 and 56: Assessing Health Risks Personal Hea
Page 57 and 58: City of West Palm Beach January 18,
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Page 65 and 66: COMPREHENSIVE SUPPLIES AND EQUIPMEN
Page 71 and 72: e sent to such patient and emergenc
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compensation due to him or her for
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A. Custody of Medical Records. Phys
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6.A.iii hereof, Employer agrees tha
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Attn: Brian Jones, Vice President 3
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to use up to ____________ (_____) r
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2 Chapter 5 General Policy 5-1 Admi
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SECTION V- MISCELLANEOUS PROVISIONS
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Effective Date Chapter 5 January 1,
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City of West Palm Beach employment:
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City of West Palm Beach basis. (c)
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City of West Palm Beach 1. candidat
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employee’s first day of employmen
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City of West Palm Beach investigati
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iii. Termination from a previous jo
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City of West Palm Beach ESTIMATED P
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Report Name Description Frequency O
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Agenda Cover Memorandum for 02/ - City of West Palm Beach

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