Agenda Cover Memorandum for 02/ - City of West Palm Beach

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� Campaigns for Good Health materials ▫ Flyers ▫ Posters ▫ Take one cards ▫ Table tents ▫ Email City of West Palm Beach January 18, 2011 The Campaigns for Good Health materials can be branded with the City’s logo and topics can be coordinated with monthly on-site education classes. Self-care books are also available on many health conditions that are free or are provided by pharmaceutical companies. We will coordinate access to these resources as well. Additional information about these materials is included in our response to question 5 of the Collaboration and Communication section below. Program Engagement Tools One of the keys to a successful wellness program is engagement and participation. First Onsite will provide the City with materials to help promote the program including an introduction letter and brochure. We will support various member recruitment campaigns designed to encourage participation in the PHA and increase awareness of events such as health screenings and classes. We such as postcards, flyers, posters, and take-one cards. can provide the City with customizable communication tools Another tool that we know drives participation is the use of incentives. Our experience has proven that the greater the incentive, the greater the program participation. The greater the Proprietary & Confidential 9
City of West Palm Beach January 18, 2011 participation in a wellness program, the greater the impact will be on health status resulting in a greater return on investment. Our incentive solutions are designed to maximize enrollment and keep members engaged in the health improvement program. If requested, we will work with the City to develop incentives that include tracking and management of incentives. National Discount Program Through partnerships with national companies, First Onsite offers members valuable discounts on a variety of services to support healthy lifestyles, including such services as: caregiver videos, home safety services, prescription drug discounts, dental plans, and eye care. Plus, other discounts are available to members, such as discounts on flowers and gifts, books and videos, special travel packages, outdoor gear, home and outdoor furnishings, moving services, movies, plays, and theme park tickets. Customer Service Center The customer service team at First Onsite offers support to those who participate in H2U programs via a toll-free phone number or email responses. The customer service center handles technical issues, pertaining to online resources, including the personal health assessment and H2U web tools; general program information; feedback regarding program enhancements or suggestions; and triage to the City’s clinic or lifestyle management programs. The service center is staffed from 7:00 a.m. to 7:00 p.m., central time, Monday through Friday. Calls received during non-business hours will be returned within 24 business hours. Responses to emails are also sent within 24 business hours of the initial inquiry. Proprietary & Confidential 10
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Originating Department: Human Resou
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AGENDA COVER MEMORANDUM Page 3 C.M.
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February 7, 2011 RESOLUTION NO. 48-
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February 7, 2011 4 RESOLUTION NO. 4
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February 7, 2011 FUND 133 - WATERFR
Page 11 and 12: February 7, 2011 8 RESOLUTION NO. 4
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Page 15 and 16: Matter No. 10067 ITN No. 08/09-131
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Page 23 and 24: isk; thus, the amount forfeited in
Page 25 and 26: SECTION 3. Covenants and Responsibi
Page 27 and 28: Exhibit K b. Start Up Costs; c. the
Page 29 and 30: SECTION 8. Indemnification. First O
Page 31 and 32: 9.7 Certificates of Insurance. Firs
Page 33 and 34: States Mail if mailed, upon acknowl
Page 35 and 36: 12.15 No Discrimination in Employme
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Page 39 and 40: Exhibit A Scope of Clinical Service
Page 41 and 42: Medical Surveillance � Hearing -
Page 43 and 44: EXHIBIT B SCOPE OF MANAGEMENT SERVI
Page 45 and 46: EXHIBIT D INVENTORY (attached heret
Page 47 and 48: EXHIBIT F PHYSICIAN’S AGREEMENT (
Page 49 and 50: EXHIBIT H CREDENTIALING PROCESS (at
Page 51 and 52: EXHIBIT J MINIMUM SQUARE FOOTAGE RE
Page 53 and 54: EXHIBIT L REPORTING REQUIREMENTS (a
Page 55 and 56: Assessing Health Risks Personal Hea
Page 57 and 58: City of West Palm Beach January 18,
Page 59 and 60: � What the coach has learned abou
Page 61: Online Content & Tools City of West
Page 65 and 66: COMPREHENSIVE SUPPLIES AND EQUIPMEN
Page 71 and 72: e sent to such patient and emergenc
Page 73 and 74: life, disability, and dental benefi
Page 75 and 76: compensation due to him or her for
Page 77 and 78: A. Custody of Medical Records. Phys
Page 79 and 80: 6.A.iii hereof, Employer agrees tha
Page 81 and 82: Attn: Brian Jones, Vice President 3
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Page 89 and 90: SECTION V- MISCELLANEOUS PROVISIONS
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Page 93 and 94: City of West Palm Beach employment:
Page 95 and 96: City of West Palm Beach basis. (c)
Page 97 and 98: City of West Palm Beach 1. candidat
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Page 105 and 106: City of West Palm Beach ESTIMATED P
Page 107: Report Name Description Frequency O
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Agenda Cover Memorandum for 02/ - City of West Palm Beach

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