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Useful contacts
Labour Relations Agency (LRA)
www.lra.org.uk
The LRA is an independent body responsible for improving employment relations in
Northern Ireland. It provides advice, training and mediation among other services. The LRA
Code of Practice on disciplinary and grievance procedures can be accessed online.
(028) 9032 1442
When telephoning for advice, ask for the ‘Enquiry Point’.
Employment Agency Inspectorate (EAI)
The EAI is responsible for enforcing the regulations which govern the conduct of recruitment
agencies in Northern Ireland. If you have concerns about the conduct of your recruitment
agency, or wish to make a complaint, you can ring the EAI Helpline or e-mail
eai@delni.gov.uk.
(028) 9025 7554)
Gangmasters Licensing Authority (GLA)
www.gla.gov.uk
The Gangmasters Licensing Authority (GLA) was set up to curb the exploitation of workers in
the agriculture, horticulture, forestry, shellfish gathering and associated processing and
packaging industries.
0345 602 5020
Equality Commission for Northern Ireland
www.equalityni.org
The Equality Commission is responsible for preventing discrimination and promoting
equality. It covers various areas of discrimination including gender, race, disability, sexual
orientation, marital status, age and religious or political belief.
(028) 9050 0600
Health and Safety Executive for Northern Ireland
www.hseni.gov.uk
If you have a query about health and safety at your workplace you can telephone the Health
and Safety Executive for Northern Ireland or visit its website. The Health and Safety
Executive for Northern Ireland produces leaflets in various languages, you can request a
leaflet by telephone.
0800 0320 121
National Minimum Wage – Pay and Work Rights Helpline
If you think you are or might be receiving less than the legal minimum wage you should
contact the ACAS Pay and Work Rights Helpline.
0300 123 1100
Agricultural Minimum Wage
If you have a query, visit www.dardni.gov.uk/publications/awbni-complaints-form or
contact the Department of Agriculture and Rural Development:
(028) 9052 4873
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