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The Role of Local Food in Maldives Tourism - Scholarly Commons ...

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A frequently used benchmark <strong>in</strong> literature is the Babbie response rate (Stoop, 2005),<br />

accord<strong>in</strong>g to which a 50% response rate is considered as adequate, 60% is good and<br />

70% is very good. In a web survey, Deutskens et al. (2003, cited <strong>in</strong> Stoop, 2005, p. 23)<br />

regarded a response rate <strong>of</strong> 31% as “promis<strong>in</strong>g for the future <strong>of</strong> onl<strong>in</strong>e market research”.<br />

<strong>The</strong> respondents to the operator survey represent a mix <strong>of</strong> resorts <strong>in</strong> terms <strong>of</strong> the number<br />

<strong>of</strong> rooms and the number <strong>of</strong> years that they have been <strong>in</strong> operation. <strong>The</strong> respondent<br />

resorts range <strong>in</strong> size from less than 50 rooms to those more than 500 rooms. <strong>The</strong> number<br />

<strong>of</strong> years that these resorts have been <strong>in</strong> operation also ranges from less than one year to<br />

more than 10 years. While low, the 14% response rate has managed to deliver a good<br />

mix/variety <strong>of</strong> operators. <strong>The</strong> range <strong>of</strong> respondents adds to the overall value <strong>of</strong> the study<br />

as it more closely reflects the nature <strong>of</strong> the <strong>in</strong>dustry.<br />

<strong>The</strong> participants <strong>of</strong> the expert op<strong>in</strong>ion survey represent policy makers, bus<strong>in</strong>essmen and<br />

academics. Thus, it can be justified that the 14% response rate achieved for the<br />

operators’ survey and the 60% response rate received for the experts’ op<strong>in</strong>ion survey<br />

represents the population and is not constra<strong>in</strong>ed by response bias. <strong>The</strong> response rate <strong>of</strong><br />

the experts’ op<strong>in</strong>ion survey fits the ‘good’ category <strong>of</strong> Babbie response rate (Stoop,<br />

2005).<br />

This research did not utilize standard classifications; analysis was based on one person’s<br />

<strong>in</strong>terpretations. Hence, claims <strong>of</strong> accuracy and reliability are difficult to establish.<br />

Accuracy issues could have been resolved by us<strong>in</strong>g categories from previous research <strong>of</strong><br />

a similar nature. However, this would not have enhanced the understand<strong>in</strong>g <strong>of</strong> the<br />

present case. Greater reliability could have been achieved by us<strong>in</strong>g more than one coder,<br />

because only one coder was used for the content analysis <strong>of</strong> this research.<br />

<strong>The</strong> survey data might have been compromised by the respondents’ determ<strong>in</strong>ation to<br />

project their bus<strong>in</strong>esses as welcom<strong>in</strong>g and open to local labour, which could reflect on<br />

the answers about the number <strong>of</strong> locals employed. Furthermore, s<strong>in</strong>ce a large number <strong>of</strong><br />

expatriates are employed <strong>in</strong> tourism <strong>in</strong>dustry, particularly at managerial levels, there is a<br />

risk that their understand<strong>in</strong>g <strong>of</strong> local food, availability and cost might not always be<br />

accurate.<br />

60

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