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Development of Agribusiness Enterprises - Asian Productivity ...

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people to make good decisions and take the correct and timely action. In all activities and<br />

steps <strong>of</strong> the business process, information is used and needed. The quality <strong>of</strong> information that<br />

is used could easily spell the difference between good and bad decisions, timely and delayed<br />

actions, and, ultimately, survival or failure.<br />

The following recommendations are, in one way or another, linked to the role and<br />

value <strong>of</strong> information that leads to business success:<br />

C Pursue benchmarking, competitive comparisons and best practices sharing at various<br />

levels, including departmental, company, inter-company, industry, national and<br />

international.<br />

C Sustain an information dissemination program, e.g., television documentaries, radio<br />

broadcasts, publications and extension workers.<br />

C Continue strengthening IT and telecom infrastructures, e.g., the Internet.<br />

C Encourage networking and linkage promotion, e.g., tripartite partnerships between the<br />

government, farmers/SMEs and large companies.<br />

C Broaden training curricula beyond the usual format <strong>of</strong> technical-basic management to<br />

include human resources development, networking, market research and intelligence<br />

gathering.<br />

C Exploit the use <strong>of</strong> National Quality Awards criteria (e.g., Malcolm Balridge National<br />

quality awards [MBNQA]) as a framework.<br />

- 65 -

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