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PSF5 was unsure whether the PSF was doing all it could to learn “I don’t know, you<br />

tell me” (personal communication, April 24, 2008). PSF6 disagreed with the previous<br />

participants comments and believed the PSF was doing all it could to learn from specific<br />

areas that would be a benefit:<br />

I think we are definitely doing all that we can to learn where we see an opportunity<br />

for that to happen. There are going to be some things, there are always going to be<br />

some things that we could do better perhaps...think with this agreement, and I mean<br />

I tend to be talking about this agreement, what we’ve got that we’re working on, I<br />

think when we’ve got that signed and tied down, it will actually formalise probably<br />

a much better, a much stronger learning environment than we’ve had in the last<br />

while. Yes, it’s a tough one, it’s a hard one. As I said to you before, we’re really not<br />

that interested in where the under fourteen boys and girls tournaments are held, and<br />

that’s vitally important to [the NSO], and so you, what do we want to learn out of<br />

that? Nothing really. We’re interested to go and have a look though, seeing what the<br />

fourteen year olds are like and whether their skill levels are high enough…. I think<br />

that’s probably going to be a very good catalyst for both parts to learn off. (personal<br />

communication, May 26, 2008)<br />

In dealing with the NSO, the PSF was more concerned about seeking a full<br />

understanding on the issue. PSF1 outlined that the PSF was interested in long term gain:<br />

I think most of the people in this office, or all the people pretty much understand<br />

that short term gain is not what we’re about. We’re trying to build a programme to<br />

win the championship...So I think what we learn, we try and learn for the long term,<br />

we’re not trying to make quick fixes where maybe it has happened in the past, the<br />

club has been looking for some quick fixes. But I think the long haul, this is what<br />

we’re looking for a little bit better now. I think most of the staff has that mentality.<br />

(personal communication, April 14, 2008)<br />

PSF6 also seemed to understand that long term gain was what it was all about:<br />

I don’t think we are just purely looking of answers, and I think it would be hard on<br />

the [PSF] to say that when, certainly for the last two years I mean we are, since I’ve<br />

been involved….we’ve been absolutely focused on our values, vision and values<br />

which are honesty and all those sort of things....we’re not looking for the fish, we’re<br />

looking to find the line so that we can work out how to fish, and to make sure that<br />

the bait is right, so that we get, and the hook size is right so that we get the right fish.<br />

(personal communication, May 26, 2008)<br />

PSF 4 also supported this view:<br />

84

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