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coM.sat ISDN Basic UMTS

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<strong>coM</strong>.<strong>sat</strong> <strong>ISDN</strong> <strong>Basic</strong> <strong>UMTS</strong><br />

4.7.1 Servicing<br />

If a PC is available at the installation site, a USB link is established between the<br />

<strong>coM</strong>.<strong>sat</strong> <strong>ISDN</strong> <strong>Basic</strong> <strong>UMTS</strong> and the PC and after calling up the <strong>coM</strong><strong>sat</strong>.exe<br />

application, the link to the TA can be established by logging in for making authorised<br />

changes to the configuration. The next steps are then reading the configuration or<br />

updating the firmware.<br />

4.7.2 Remote servicing<br />

The other possibility is to set up a link between the service PC and the TA via a<br />

GSM/<strong>UMTS</strong> network. To do this, a <strong>coM</strong>.<strong>sat</strong> <strong>ISDN</strong> <strong>Basic</strong> <strong>UMTS</strong>, a <strong>coM</strong>.<strong>sat</strong> <strong>ISDN</strong> Plus<br />

or a GSM/<strong>UMTS</strong> modem must be connected to the service PC itself. Furthermore,<br />

the numbers of the TAs to be serviced must also be known at this site. The link is<br />

now made as follows:<br />

The service PC sends the <strong>coM</strong>.<strong>sat</strong> <strong>ISDN</strong> <strong>Basic</strong> <strong>UMTS</strong> a short message (SMS)<br />

containing the callback number. The device then sets up a data link.<br />

After the SMS has been sent, the service PC is switched over to the terminal window<br />

and the channel via which the message was transmitted was switched to transparent<br />

mode. When the return call is received, a “RING“ can be identified in the terminal<br />

window. The “RING“ is now manually answered with the ”ATA” command. The link to<br />

the remote device is now displayed by the “CONNECT“ message. After setting up the<br />

link, the service PC can be used to work with the remote device, as if it were<br />

connected directly to the PC. For example, the configuration data can be<br />

interrogated, altered and sent back. In this process, a SIM card that permits the<br />

transfer of data must be inserted in the device used in the service centre. The phone<br />

numbers and, if necessary, the passwords of the remote device must be known.<br />

created: page: file:<br />

11/04/07 83 <strong>coM</strong><strong>sat</strong> <strong>ISDN</strong> <strong>Basic</strong> Manual <strong>UMTS</strong>.doc<br />

Note Protection Mark according to DIN 34!

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