Request for Proposal for e Ticketing Project - Archaeological Survey ...

RFP for e-Ticketing Solution Volume-II
(S)He Should have relevant experience in managing systems, people in
retail chains
(S)He should be fluent in English, local language and Hindi will be a must
b. Responsibility
(S)He should be responsible for managing the end to end operations of
POS.
(S)He will be responsible for customer service, inventory, customer
complaints etc.
(S)He will be responsible for the team managing the POS
(S)He will be responsible to ensure smooth operations during peak hours
and ensure proper resource allocations to manage large crowds
(S)He should be familiar with the overall deployment of solution
(S)He should manage the flow of work within the team and ensure
optimum allocation of work amongst team members.
3.3.9 Staff – Ticket Issuance and Verification – POS
a. Profile
(S)He should have an experience of over 2 years in managing operations
of a similar nature of work
(S)He must be preferably minimum Diploma / Graduate holder in any
discipline from a reputed university.
(S)He Should have adequate knowledge to handle computers
(S)He should be fluent in English, local language and Hindi shall be a must
b. Responsibility
(S)He should be responsible for managing the end to end operations of
POS.
(S)he should be responsible for managing cash collections
(S)He should be responsible for managing large crowds at the
Monuments
(S)He will be responsible for customer service, inventory, customer
complaints etc.
(S)He should be familiar with the overall deployment of solution
3.4 General instructions for proposing the team
3.4.1 Bidder should provide adequate number of personnel, with a clear definition
of the role and responsibility of each.
Archaeological Survey of India, Ministry of Culture Page 16 of 79