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Intelligent Transport Systems - Telenor

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and application levels (like bandwidth, omnipresence<br />

and context dependent interpretation).<br />

It also reinforces the perception of the<br />

networks as a kind of utility, free for all to use<br />

as an input factor in own value creation, i.e. a<br />

kind of commons, from which you can expect<br />

a lot without bothering about it. 4)<br />

• In this process, terminals, networks, applications<br />

and content foreign to the telco business<br />

model, e.g. incompatible to the traditional<br />

pricing principles, gradually invade the telco<br />

business realm, and provoke changes. It is a<br />

multidirectional process at many different<br />

speeds.<br />

• The consumption of telecommunication as an<br />

end product is losing its share of the communication<br />

volume. What is consumed will<br />

increasingly be a product or service with telecom/datacom<br />

embedded and invisible to the<br />

user. This implies that e.g. the end product<br />

decreasingly is voice telephony and increasingly<br />

a dish washer, a logistics system, a ball<br />

pen, a surgical tool, or a virtual eye for the<br />

blind – improved through network connectivity.<br />

(Even the traditional network embedded<br />

application “voice telephony” is these days<br />

transformed to a terminal application, using<br />

any network present as a shere accidental utility.)<br />

Many of the statements above were highly controversial,<br />

considered irrelevant, or “mind blowing”<br />

within telco fora 10 years ago. Now they<br />

seem commonly accepted. They are of course<br />

still highly debatable as to the tactical questions<br />

of growth rate, timing, technical implementations,<br />

business models, smart tactical moves,<br />

what should be considered reasonable regulation,<br />

as well as the societal impact of such a<br />

development.<br />

The statements clearly point out that tele- and<br />

datacom networks are bound to lose what we<br />

might call their “organisational overhead carrying<br />

capacity” as price models change, margins<br />

fall, other players take their shares of the traffic<br />

growth over to other networks, and services get<br />

network transparent and independent.<br />

To maintain income levels under such circumstances,<br />

the network operators as well as the service<br />

providers have a fairly limited set of<br />

options: significant increases of volume, main-<br />

Telektronikk 1.2003<br />

tain or get some degree of monopoly, substantial<br />

reduction of costs, and move into new markets.<br />

As to the traditional telcos, this situation drives<br />

the telcos to transform themselves: First, i.e.<br />

from the late 80s, they tried expanding –<br />

whether along the value chain, through the value<br />

network, to neighbouring markets, to faster innovation,<br />

and into the attackers’ markets. Then<br />

they started spinning out, or transforming into<br />

businesses where own assets and core competencies<br />

could be used, like electrical installations,<br />

property management, factoring, etc. At present,<br />

after huge successes as well as failures and capital<br />

scarcity, they are also retracting to their<br />

“business core”, focusing on high efficiency.<br />

When to stage such transformations – irrespective<br />

of alternative chosen – is a major business<br />

strategic concern: Without expanding into new<br />

fileds, it means making the impossible choice<br />

between “milking a sinking ship” 5) , or killing<br />

a profitable business to prepare for a new and<br />

smaller one.<br />

ITS is also in this perspective of ICT development<br />

just one among several arenas that offer to<br />

the established ICT business a suitable lever in<br />

the process of bringing about such a change:<br />

The ICT development described above is visible<br />

in the core of today’s ITS applications. Hence,<br />

ITS is also a suitable lever to proactively transform<br />

old business, and adapt to a new business<br />

landscape – dramatically different to the traditional<br />

telco and IT world.<br />

The telcos cannot enter this field alone: The<br />

incumbent technologies as well as businesses<br />

involved in transport of people and goods are<br />

from worlds unknown to the tele- and datacom<br />

businesses. Thus, for technological as well as<br />

business reasons, co-operation is needed. Hence,<br />

there is a need for value creation modes based<br />

on co-operation, not the antagonist behaviour<br />

favoured by the competitive market ideal.<br />

Transforming <strong>Transport</strong>: ICT<br />

as Enabler, ITS is the Name<br />

The volume of travel – work related, for leisure,<br />

personal and goods transport – increases dramatically.<br />

The reasons are many – not least the<br />

affluence in our part of the world – population<br />

increase, urbanisation, economic liberalism and<br />

globalisation, and transport means becoming<br />

cheaper.<br />

4) Most clearly, this development is seen in the development of general standards – OSGI (Open Services Gateway Initiative, see www.osgi.com) being<br />

one – creating standard interfaces between any network and any application in transportation, housing, industrial production, and general social<br />

interaction. Thereby showing the telecom industry its future – and more modest – role as utility provider.<br />

5) The metaphor mix would be less absurd if we could use the expression “milking a sinking sheep”!<br />

15

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