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Intelligent Transport Systems - Telenor

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vices, and transportation systems in tunnels,<br />

underground, or out of reach of fixed lines,<br />

NMT and GSM. In the days of monopoly, it<br />

had been the responsability of the Televerket to<br />

serve alarm centers with the telecom and radio<br />

services needed (as well as the systems for emergency<br />

phone numbers). Such responsibilities<br />

were not a question of costs, but of societal role<br />

and the obligations of the state institution.<br />

Important for society as they surely were, such<br />

activities nevertheless were “hidden in a corner”,<br />

and seemed even more marginal and costly in<br />

the new mindset of competitive business.<br />

Within these fields there were much to do:<br />

Through large scale R&D in the health sector<br />

within which Televerket played a central part,<br />

one had seen the possible gains for the public<br />

health sector by the use of ICT and started a long<br />

term reorganisation. One had now seen similar<br />

possibilities for better service creation through<br />

ITS systems coming up, and numerous initiatives<br />

were taken to duplicate the process started<br />

within public health. The ITS projects mentioned<br />

were parts of such efforts, resulting e.g.<br />

in applications for the management of ambulances,<br />

fire brigades, etc. (Figure 9).<br />

The huge potential was thought to be found in<br />

better communication between command centers<br />

and mobile units on emergency missions, in better<br />

integration of information from the various<br />

administrative units, in better presentation, e.g.<br />

as dynamic POI on maps, and – not least –<br />

in better coordination between the emergency<br />

services mentioned. It seemed clear in the early<br />

1990s that the country was heading towards a<br />

thorough reorganisastion of the structures as<br />

well as the support systems within emergency<br />

services.<br />

In a competitive market such obligations, with<br />

their organization, routines and mindsets, were<br />

slowly to be transformed to suit the role of a<br />

player in a competitive market, though under<br />

special regulation. Both Televerket and the public<br />

institutions were bewildered in their new<br />

roles and the process took its time – with large<br />

reforms in the organisation of emergency centers<br />

and their ICT systems in limbo.<br />

After the <strong>Telenor</strong> mobile telephony business<br />

streamlined its activities in 1999, activities<br />

related to professional mobile radio communications<br />

– within closed as well as licensed radio<br />

networks – gradually became collected and organized<br />

as a separate business. Over the years this<br />

unit, that was to become <strong>Telenor</strong> Connect in<br />

2002, had aquired radio network and equipment<br />

expertise from the remainder of pioneering<br />

industries within the field, among others whole<br />

or parts of the Norwegian companies Lemkuhl,<br />

Telektronikk 1.2003<br />

Command center In-Vehicle<br />

• Identification of caller’s location • Job orders and other messages<br />

• Map and POI, e.g. water supply pipes • Map with display of own position and<br />

job location<br />

• Search on address or location name • Transmission of status messages<br />

• Shows objects and events • Transmission of position to command<br />

center<br />

• Communication with vehicle and • Alarms<br />

order transfer<br />

• Vehicle position and status display • Time registration<br />

• Integration with administrative<br />

software<br />

EB, Nera, Hydro<strong>Systems</strong>, as well as the Swedish<br />

Ericsson Public Safety AB (2000) and the Danish<br />

Infocom ITS (2001), the latter a specialist in<br />

management and information systems for bus<br />

fleets.<br />

<strong>Telenor</strong> Connect thus became the <strong>Telenor</strong> specialized<br />

body for the fields of<br />

• Information and management systems related<br />

to Public Safety fleet management, integrated<br />

with alarm centers and control rooms and invehicle<br />

equipment;<br />

• Information and management systems related<br />

to public transport, including fleet management,<br />

traffic info to travellers, ticketing, etc.;<br />

• Closed licensed radio networks – from tunnel<br />

size to countrywide – and interactions with<br />

public broadcast, mobile and fixed line teleand<br />

datacom networks.<br />

Accordingly, the business areas are divided into<br />

transportation communication (TransCom), public<br />

safety (Public Safety), railroad communication<br />

(RailCom), communication systems for tunnels<br />

– like safety radios and FM public broadcast<br />

(TunnelCom), and communication systems for<br />

waterworks and energy utilities (HydroCom).<br />

<strong>Telenor</strong> Connect counts at present around 150<br />

employees with activities in the Scandinavian<br />

countries and England. In Norway, <strong>Telenor</strong> Connect<br />

is at present closely involved in a few large<br />

ITS system developments, of which we shall just<br />

mention a re-organisation of public safety – with<br />

a reduction from the present 350 command centers<br />

to a handful. The project includes a country<br />

Figure 9 Example of ELVEG<br />

application for fire brigades<br />

57

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