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Intelligent Transport Systems - Telenor

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44<br />

and dedicated terminals for MOBITEX are still<br />

launched, e.g. for mobile Internet browsing in<br />

Canada, mobile POS (Point Of Sales) in Korea,<br />

parcel tracing in the USA, car thieves tracking in<br />

England, taxi fleet management in Singapore,<br />

and bus information systems in Paris. 1)<br />

The Norwegian MOBITEX Trials<br />

There was a close cooperation between these telcos<br />

through MOA as to both technical standards,<br />

market and applications development, and as to<br />

getting third parties involved in service application<br />

development. It was clearly understood that<br />

such development could advantageously be carried<br />

out in cooperation within MOA to help the<br />

market develop. Application areas of MOBITEX<br />

were thought to be next to limitless, with fleet<br />

management, information dispatch, and telemetry<br />

in the focal point.<br />

Market research carried out by the Institute of<br />

<strong>Transport</strong> Economics (TØI) for the Televerket<br />

within the goods transport sector strongly indicated<br />

that the transport business was very inefficient,<br />

with only 15 – 20 % capacity use due to<br />

sub-optimal routing. Thus, product development<br />

within mobile data communication for traffic<br />

was considered to be of high value for the transport<br />

business, the service providers, as well as<br />

for society as a whole. It seemed well suited to<br />

address real needs, thereby creating a market.<br />

The Norwegian MOBITEX trials involved a host<br />

of third parties – in all somewhat 30 partners –<br />

and to build experimental applications on contract<br />

for the around 50 end-users, or to seek business<br />

on their own or in cooperation with their<br />

fellow partners. 2) In some instances the test<br />

applications were converted into lasting applications<br />

and business both within and outside of<br />

Televerket was created:<br />

• A major hospital and rescue centers was<br />

involved in testing out info handling to/from<br />

mobile units in emergency operations. This<br />

involved info for better coordination of rescue<br />

operations, as well as the transmission of<br />

patients’ personal data from hospital to the<br />

ambulances and the patients’ emergency status<br />

from the ambulance to the hospital while<br />

underway to the hospital.<br />

• A fire brigade was involved in trials with invehicle<br />

reception of info on addresses and<br />

buildings before arrival on emergency site.<br />

• A range of goods, messaging and mail distribution<br />

companies were involved in fleet management<br />

trials; i.e. involving transmission of<br />

orders and task completion confirmations<br />

between command centers and drivers.<br />

• Public transport companies were involved in<br />

fleet management systems and traffic information<br />

systems for operators as well as for passengers.<br />

• Local public utility services in Oslo (water<br />

and sewage) were involved in telemetry –<br />

remote reading of various measurement<br />

equipment, e.g. for water levels and flow.<br />

• Softdrink vending machines were developed<br />

to communicate their needs to be refilled by<br />

sending a notice to the operator when stock<br />

fell below a set number. The application was<br />

in full operation by 1992. (In 2001 it was reinvented<br />

with much publicity as a GSM service.)<br />

• Surveillance of armoured transports of valuables<br />

was tested out in cooperation with a<br />

bank and a guard service company.<br />

• Televerket itself tested job dispatch within<br />

field services, and identified large efficiency<br />

potentials. The study later formed the basis for<br />

a profound reorganisation of the field service.<br />

• Alarm companies were involved in testing<br />

alarms at remote sites without access to fixed<br />

lines, like alarms for water levels, car or boat<br />

thefts, etc.<br />

At the time, such communication mostly had the<br />

form of text messages distributed from control<br />

centers to in-vehicle printers or displays. Although<br />

primitive compared to today’s graphic<br />

user interfaces, the applications were advanced,<br />

and are still central in application portfolios<br />

within all the areas listed. Contemporary press<br />

was stunned by the achievements of modern<br />

telecommunications. 3)<br />

Costs and Benefits<br />

At the time the MOBITEX trials started, the<br />

Norwegian Televerket, as well as most telcos,<br />

was a governmental non-competitive body serving<br />

social goals politically defined. Financing of<br />

market development projects was not decided on<br />

business economic criteria only. It was the “Zeit-<br />

1) See http://www.ericsson.com/network_operators/mobitex/case.shtml for examples.<br />

2) Among others: Ullevål sykehus, <strong>Transport</strong>sentralen, TollpostGlobe, Posten, Fact, Coca Cola Norway, regional rescue centers, alarm service suppliers,<br />

Securitas, Kreditkassen, Oslo local administration (water utilities),<br />

3) A range of studies document the work, and new income streams from mobile data were created. MOA issued a paper (“MOA news”) about its<br />

activities. We have not entered into such search for sources.<br />

Telektronikk 1.2003

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