Access Resource Kit (ARK) - Disability Services Commission

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GUIDE FOR LOCAL GOVERNMENTS Step 10: Communicate Amended Plan Staff may be informed via the staff newsletter or circular about the amended plan. The community may be advised that your Disability Service Plan has been amended to better meet the needs of people with disabilities and that copies are available. Options include signage in public areas of council offices, “call-on-hold messages” and articles in community newspapers. Using the Access Checklists (Aust Standards updated February 2011) 2.13
GUIDE FOR STATE GOVERNMENT AGENCIES USING THE CHECKLISTS TO ASSESS A SERVICE PROVIDED BY A STATE GOVERNMENT AGENCY - LICENSING Step 1: Nominate Co-ordinator The Disability Services Implementation Committee may be responsible for overseeing the assessment of services. Step 2: List services All services that are provided to the public are outlined in your Disability Service Plan. Step 3: Select Services Those services that have high public usage are identified. The Committee may have decided that assessments will be conducted on the following services. • Licensing Services; • Information Services; and • Support to Industry Services. Approval may have to be sought from Executive on the planned assessments. Step 4: Identify Resources The Committee may choose to work with relevant staff from across the agency to conduct different parts in assessing services. They may also decide to complete the checklists by March in the current financial year. A timetable may be developed to ensure that a final report on recommended changes is available so that any approved actions may be addressed using the November indicative budget for access for the next financial year. Step 5: Plan Access Assessment The first service to be assessed may be Licensing. This service is provided in the metropolitan area and in four regional centres to members of the public. The service involves: • providing information about the licensing process via the post, telephone or at one of the agency’s offices; Using the Access Checklists (Aust Standards updated February 2011) 2.14
Page 1 and 2: ACCESS RESOURCE KIT Creating Access
Page 3 and 4: TABLE OF CONTENTS FOREWORD ........
Page 5 and 6: FOREWORD Access to services and fac
Page 7 and 8: THE ACCESS RESOURCE KIT The Access
Page 9 and 10: This page has been intentionally le
Page 11 and 12: PEOPLE WITH DISABILITIES & PLANNING
Page 13 and 14: PEOPLE WITH DISABILITIES Background
Page 15 and 16: PEOPLE WITH DISABILITIES Paraplegia
Page 17 and 18: BARRIERS TO ACCESSING SERVICES A pe
Page 19 and 20: DESIGNING FOR ACCESS Designing Acce
Page 21 and 22: DESIGNING FOR ACCESS People With Se
Page 23 and 24: PART 2 USING THE ACCESS CHECKLISTS
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Page 27 and 28: DISABILITY SERVICE PLANS AND ACCESS
Page 29 and 30: THE ACCESS CHECKLISTS ♦ Access to
Page 31 and 32: USING THE ACCESS CHECKLISTS - STEPS
Page 33 and 34: GUIDE FOR LOCAL GOVERNMENTS USING T
Page 35: GUIDE FOR LOCAL GOVERNMENTS Staff A
Page 39 and 40: GUIDE FOR STATE GOVERNMENT AGENCIES
Page 41 and 42: GUIDE FOR STATE GOVERNMENT AGENCIES
Page 43 and 44: BUILDINGS AND FACILITIES CHECKLIST
Page 45 and 46: BUILDINGS AND FACILITIES CHECKLIST
Page 47 and 48: LEGISLATION CODES & STANDARDS There
Page 49 and 50: SCOPE AND USE OF THIS CHECKLIST The
Page 51 and 52: SCOPE AND USE OF THIS CHECKLIST Equ
Page 53 and 54: TRANSPORT AND CARPARKING GRAPHICS D
Page 55 and 56: TRANSPORT AND CARPARKING 4. Is ther
Page 57 and 58: EXTERNAL ACCESS Facility: _________
Page 59 and 60: EXTERNAL ACCESS Pathways/Ramps YES
Page 61 and 62: EXTERNAL ACCESS 28. Is the ramp sur
Page 63 and 64: EXTERNAL ACCESS & fig26(A) 54-3. Do
Page 65 and 66: EXTERNAL ACCESS 59. Where signage m
Page 67 and 68: ENTRANCES Facility: _______________
Page 69 and 70: ENTRANCES 9 Are the door handles se
Page 71 and 72: INTERIORS - GENERAL 3. Is there suf
Page 73 and 74: INTERIORS - GENERAL 28 Where the st
Page 75 and 76: INTERIORS - GENERAL 50. Is the diam
Page 77 and 78: INTERIORS - GENERAL Relevant access
Page 79 and 80: LIFTS Facility: ___________________
Page 81 and 82: TOILETS Facility: _________________
Page 83 and 84: TOILETS contrast to the background?
Page 85 and 86: TOILETS Ambulant accessible facilit
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UTILITIES 4. Is the telephone and s
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COMMUNITY HALLS Facility: _________
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EXHIBITION SPACES Facility: _______
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RECREATION/SPORTING VENUES Facility
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RECREATION/SPORTING VENUES 23. Is t
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TRANSPORT FACILITY (AS1428.4.1 Figu
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EDUCATIONAL FACILITIES 6. Is there
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PUBLIC OPEN SPACES 4. If YES, is an
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CHECKLIST DEFINITIONS ♦ ♦ ♦
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CHECKLIST DEFINITIONS ♦ Stair Nos
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TABLE OF CONTENTS AIMS.............
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AIMS ♦ To identify the barriers t
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INFORMATION CHECKLIST When completi
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3. Which of the following technique
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8. How are customers advised of thi
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PART 2 INTRODUCING THE W3C WEB CONT
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And if you use images and image map
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12.3 Divide large blocks of informa
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And if you use images and image map
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INFORMATION CHECKLIST DEFINITIONS
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STAFF ACCESS AWARENESS CHECKLIST
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STAFF ACCESS AWARENESS CHECKLIST AI
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ACCESS AWARENESS SURVEY Thank you f
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ACCESS AWARENESS SURVEY AWARENESS O
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ACCESS AWARENESS SURVEY YES NO 7. D
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STAFF ACCESS AWARENESS CHECKLIST Se
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STAFF ACCESS AWARENESS CHECKLIST 7.
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STAFF ACCESS AWARENESS CHECKLIST 15
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This page has been intentionally le
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PUBLIC PARTICIPATION Table of Conte
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AIM ♦ To identify and remove the
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PUBLIC PARTICIPATION CHECKLIST Serv
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PUBLIC PARTICIPATION CHECKLIST 8. A
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PUBLIC PARTICIPATION CHECKLIST 9. W
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ADAPTING SERVICES CHECKLIST
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USING THIS CHECKLIST The questions
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ADAPTING SERVICES CHECKLIST (d) Acc
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This page has been left intentional
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APPENDICES Table of Contents APPEND
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CHECKLIST DEFINITIONS ♦ ♦ ♦
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CHECKLIST DEFINITIONS ♦ Large Pri
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ACCESS PROVISION REQUIREMENTS LEGIS
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ACCESS INFORMATION AND CONTACTS Hum
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ACCESS INFORMATION AND CONTACTS Inf
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ACCESS INFORMATION AND CONTACTS The
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ACCESS INFORMATION AND CONTACTS It
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ACCESS INFORMATION AND CONTACTS Get
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ACKNOWLEDGMENTS - ARK DEVELOPMENT A
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ACKNOWLEDGMENTS - ARK DEVELOPMENT D
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ISSUES AND ACTIONS Invitation to Co
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Access Resource Kit (ARK) - Disability Services Commission

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