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4.4 Is there a responsive system for handling complaints and comments about PA management?
Assessment criteria
Condition Category* (Tick ü) Remarks
No systematic approach to handling
Complaints are routinely handled and there is
Poor
complaints.
neither follow-up nor responsiveness.
Complaints handling system operational
but not responsive to individual issues and Fair ü
limited follow up provided.
Coordinated system logs and responds
effectively to most complaints.
Good
All complaints systematically logged in
coordinated system and timely response
provided with minimal repeat complaints.
Very good
4.5 Does PA management addresses the livelihood issues of resource dependent communities
especially women?
Assessment criteria
Condition Category* (Tick ü) Remarks
No livelihood issues are addressed by PA
Except that the existing rights mentioned in
Poor
management.
the Management Plan are allowed with
Few livelihood issues are addressed by PA
restrictions and local people are engaged as
Fair ü
management.
labourers in the departmental works no other
Substantial livelihood issues are addressed
livelihood issues are addressed.
Good
by PA management.
Livelihood issues of resource dependent
communities especially women are
Very good
addressed effectively by PA managers.
5. Output
5.1 Is adequate information on PA management publicly available?
Assessment criteria
Condition Category* (Tick ü) Remarks
Little or no information on PA management
Other than the information given in the
Poor
publicly available.
management plan, the information made
Publicly available information is general
available to people is though the well
and has limited relevance to management
prepared brochure. The only local NGO (CCF)
Fair ü
accountability and the condition of public
is also helping in dissemination of information.
assets.
Publicly available information provides
detailed insight into major management Good
issues for most PAs or groups of PAs.
Comprehensive reports are routinely
provided on management and condition of Very good
public assets in all PAs or groups of PAs.
*Score: Poor: 2.5; Fair: 5; Good: 7.5; Very Good: 10
National Chambal Wildlife Sanctuary (UP)
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