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4.4 Is there a responsive system for handling complaints and comments about PA management?<br />

Assessment criteria<br />

Condition Category* (Tick ü) Remarks<br />

No systematic approach to handling<br />

The mechanism does not exist. It can be<br />

Poor ü<br />

complaints.<br />

framed as and when required.<br />

Complaints handling system operational<br />

but not responsive to individual issues and Fair<br />

limited follow up provided.<br />

Coordinated system logs and responds<br />

Good<br />

effectively to most complaints.<br />

All complaints systematically logged in<br />

coordinated system and timely response Very good<br />

provided with minimal repeat complaints.<br />

4.5 Does PA management addresses the livelihood issues of resource dependent communities<br />

especially women?<br />

Assessment criteria<br />

Condition Category* (Tick ü) Remarks<br />

No livelihood issues are addressed by PA<br />

As per the present circumstances there is no<br />

Poor<br />

management.<br />

linkage, but it will gradually take shape. There<br />

Few livelihood issues are addressed by PA<br />

are small demands coming from the fringe are<br />

Fair<br />

management.<br />

people, that will be taken care off.<br />

Substantial livelihood issues are<br />

addressed by PA management.<br />

Good ü<br />

Livelihood issues of resource dependent<br />

communities especially women are<br />

addressed effectively by PA managers.<br />

Very good<br />

5. Output<br />

5.1 Is adequate information on PA management publicly available?<br />

Assessment criteria<br />

Condition Category* (Tick ü) Remarks<br />

Little or no information on PA management<br />

What ever materials are available to the<br />

Poor<br />

publicly available.<br />

department are accessible to the people.<br />

Publicly available information is general<br />

There is a need of further activities in this<br />

and has limited relevance to management<br />

regard<br />

Fair ü<br />

accountability and the condition of public<br />

assets.<br />

Publicly available information provides<br />

detailed insight into major management Good<br />

issues for most PAs or groups of PAs.<br />

Comprehensive reports are routinely<br />

provided on management and condition of Very good<br />

public assets in all PAs or groups of PAs.<br />

*Score: Poor: 2.5; Fair: 5; Good: 7.5; Very Good: 10<br />

Sessa Orchid Wildlife Sanctuary (Arunachal Pradesh)<br />

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