We aim to be the most preferred non-life insurer in Thailand

1.2 Promotion of Shareholders’ Rights
The shareholders’ meeting is regarded as a good opportunity for shareholders to exercise their rights in making a
decision regarding the Company’s performance on various issues. The Company will, 14 days in advance of every meeting, which
is normally held once a year at an appropriate date, time and place, send out invitation letters to all shareholders, informing them
of the meeting’s agenda and the Board’s recommendations, together with the necessary documents and information to guide their
decisions on voting on significant issues. Generally, the meeting is held within 4 months of the Company’s accounting year-end, or
when there is an urgent need on special issues affecting or involving shareholders’ interests, or relating to conditions or
regulations and laws that have to be approved by shareholders. Based on the above cases, the extraordinary shareholders’
meeting will be convened. In this regard, the Company will disseminate the news in an invitation letter for the meeting through the
SET and the company’s website. Nevertheless, if a shareholder cannot attend the meeting, he/she can still exercise his/her right
by giving a mandate to any person or the Board’s independent director, who also sits on the Audit Committee and whose name is
identified in the mandate, to attend the meeting and vote on his/her behalf. The Company has also notified the independent
director of its nomination of him to receive a shareholder’s mandate so that the latter (director) can attend the meeting.
For every shareholder’s meeting, the Company’s Board has a policy of having all of its members, particularly the chairman
of a sub-committee and the Company’s senior management attend the meeting in order to answer shareholders’ questions. The
Company also facilitates registration in advance. Before a meeting, the chairman will inform the shareholders of all rules and
regulations, including the method of vote counting. An item that is not informed in advance will not be added to the agenda,
especially a significant one for which shareholders need time to study before making a decision. Similarly, during the meeting, all
shareholders can fully exercise their rights through debate, interrogation and expression of opinion for all items on the agenda.
Details of the meeting will be recorded and open to shareholders’ examination.
In 2009, the Company held a general meeting of shareholders on April 24, 2009, at room 1105, on the eleventh floor of the
Bangkok Insurance Building, at 25 Sathon Tai Road, Sathon, Bangkok. The Board directors, 9 out of 11 members, attended the
meeting while the meeting proceeded absolutely in accordance with the policy defined. For the Board directors who did not attend
the meeting, they were afraid to create non-transparency since they were stakeholders or directors whose terms were due but
were selected by the Remuneration and Nomination Committee for being qualified, as approved by the Company’s Board of
Directors, to resume their office for another term. Consequently, they did not attend this meeting. Through the procedure of holding
shareholders’ meeting in a manner that promotes an equal exercise of every shareholder’s rights, the Securities and Exchange
Commission (SEC) and the SET gave a score of 98.75 out of a total 100 in a quality evaluation of the Company’s shareholders’
general meeting for 2009.
2. The Section on Equality of Shareholders
2.1 Equal Treatment of Shareholders
The Company realizes the significance of every shareholder’s rights and expects all of them to be treated equally.
Details are explained in the section on shareholders’ rights under the item “Promotion of Shareholders’ Rights”
2.2 Rights of Minor Shareholders
In 2006, the Company modified its policy on good corporate governance by allowing all shareholders to propose any
important issues that should be put on the agenda of the Company’s shareholders’ annual meeting, including nominating a new
director who was of high proficiency and appropriate for appointment as a Board member. This was done prior to the meeting so
that the Company’s Board could later verify and was well prepared to define the issues proposed by shareholders as the items on
the agenda of the Company’s shareholders’ annual meeting. The criteria and practice on this matter were clearly defined on the
Company’s website, and became effective from the shareholders’ 2007 annual general meeting onwards.
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