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We aim to be the most preferred non-life insurer in Thailand

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3. Re<strong>in</strong>surance Risks<br />

For <strong>the</strong> <strong>non</strong>-<strong>life</strong> <strong>in</strong>surance <strong>in</strong>dustry, <strong>the</strong>re are <strong>in</strong>wards re<strong>in</strong>surance and outwards re<strong>in</strong>surance with <strong>in</strong>surance companies<br />

both <strong>in</strong>side and outside <strong>the</strong> country. In regard <strong>to</strong> this fact, <strong>the</strong> Company is exposed <strong>to</strong> risk <strong>in</strong>curred by re<strong>in</strong>surance companies’<br />

f<strong>in</strong>ancial status, or <strong>the</strong> underwrit<strong>in</strong>g of high risks. To m<strong>in</strong>imize such risks, <strong>the</strong> Company has analyzed <strong>the</strong> f<strong>in</strong>ancial status and<br />

considered <strong>the</strong> credit rat<strong>in</strong>g of all re<strong>in</strong>surance companies. In addition, <strong>the</strong> Company also purchases excess of loss cover <strong>in</strong> order<br />

<strong>to</strong> manage its risk <strong>in</strong> <strong>the</strong> event of a tremendous calamity.<br />

4. Difficulties <strong>in</strong> Premium Collection<br />

Due <strong>to</strong> severe competition <strong>in</strong> <strong>the</strong> <strong>non</strong>-<strong>life</strong> <strong>in</strong>surance <strong>in</strong>dustry, <strong>the</strong> Company has provided a period of time <strong>to</strong> <strong>the</strong> agent<br />

and broker <strong>to</strong> submit <strong>the</strong>ir premiums.<br />

To m<strong>in</strong>imize <strong>the</strong> risk of <strong>be</strong><strong>in</strong>g unable <strong>to</strong> collect premiums, <strong>the</strong> Company has complied with <strong>the</strong> notices of <strong>the</strong> Office of<br />

Insurance Commission concern<strong>in</strong>g <strong>the</strong> premium collection for mo<strong>to</strong>r <strong>in</strong>surance, which require that cus<strong>to</strong>mers pay <strong>the</strong>ir premiums<br />

<strong>be</strong>fore <strong>the</strong> policy <strong>be</strong>comes effective for its coverage (Cash Before Cover). Additionally, <strong>the</strong> Company has improved a guidel<strong>in</strong>e for<br />

its performance <strong>in</strong> premium collection, and required <strong>the</strong> agent and broker <strong>to</strong> submit collateral. Additionally, <strong>the</strong> Company manages<br />

debts efficiently, which helps reduce <strong>the</strong> risk.<br />

5. Operational Risks<br />

These refer <strong>to</strong> risks that may arise from human error, failure of a work system or an <strong>in</strong>formation technology system,<br />

or an <strong>in</strong>sufficient <strong>in</strong>ternal control system that may result <strong>in</strong> corruption. Such risks can usually <strong>be</strong> estimated <strong>in</strong> terms of money, although<br />

<strong>the</strong>y cannot <strong>be</strong> monetarily measured <strong>in</strong> certa<strong>in</strong> cases, such as damage caused <strong>to</strong> <strong>the</strong> Company’s good image and reputation.<br />

To m<strong>in</strong>imize this risk, <strong>the</strong> Company has assigned <strong>the</strong> Internal Audit Department <strong>to</strong> identify, assess, follow up and<br />

control <strong>the</strong> risk and cont<strong>in</strong>uously report <strong>to</strong> <strong>the</strong> Audit Committee <strong>in</strong> order <strong>to</strong> f<strong>in</strong>d out <strong>the</strong> level of risk and m<strong>in</strong>imize operational risks at<br />

an acceptable level.<br />

Apart from this, all levels of <strong>the</strong> Company’s sections regard it as a significant mission <strong>to</strong> follow up, control and assess<br />

operational consequences so that operational risks are controllable.<br />

6. Investment Risks<br />

For any <strong>in</strong>vestment, <strong>the</strong> Company will take <strong>in</strong><strong>to</strong> account both <strong>the</strong> returns and risks. Investment risks <strong>in</strong>clude <strong>the</strong> follow<strong>in</strong>g.<br />

6.1 Price Volatility Risk<br />

Over 2009, <strong>Thailand</strong> has witnessed volatile s<strong>to</strong>ck exchanges, caus<strong>in</strong>g <strong>the</strong> fair value of <strong>the</strong> Company’s<br />

<strong>in</strong>vestments <strong>in</strong> marketable securities <strong>to</strong> fluctuate correspond<strong>in</strong>g with <strong>the</strong> SET’s <strong>in</strong>dex.<br />

To m<strong>in</strong>imize <strong>the</strong> risks <strong>in</strong>curred by price volatility, <strong>the</strong> Company has chosen <strong>to</strong> <strong>in</strong>vest <strong>in</strong> fundamentally sound<br />

securities and diversified its <strong>in</strong>vestments <strong>in</strong> various categories of <strong>in</strong>dustries, apart from focus<strong>in</strong>g on long-term <strong>in</strong>vestment, with a<br />

<strong>be</strong>lief that any securities with sound fundamentals and management, and capability of profitable growth will have an appropriate<br />

fair value and not <strong>be</strong> significantly volatile. Besides, <strong>the</strong> Company closely follows up <strong>the</strong> securities issuers’ f<strong>in</strong>ancial status and<br />

performance <strong>to</strong> m<strong>in</strong>imize <strong>the</strong> risk.<br />

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