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Promoting Resource Efficiency in Small & Medium size ... - UNEP

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Hazardous substances and dangerous goods are chemicals for which<br />

a manufacturer or importer must provide a Material Safety Data Sheet<br />

(MSDS). A MSDS <strong>in</strong>cludes a characterisation of the materials, and<br />

guidel<strong>in</strong>es for handl<strong>in</strong>g, storage and safe disposal.<br />

Unsafe storage and handl<strong>in</strong>g of chemicals off-site by both dealers and<br />

end-users have documented environmental and health consequences 23<br />

because they frequently do not have the proper tra<strong>in</strong><strong>in</strong>g or knowledge<br />

regard<strong>in</strong>g the risks posed by products and used conta<strong>in</strong>ers. Additionally,<br />

accidents with hazardous substances can also occur dur<strong>in</strong>g transport<br />

e.g. on roads, railways or <strong>in</strong>land waterways. Transport accidents<br />

<strong>in</strong>volv<strong>in</strong>g hazardous substances can have severe consequences for the<br />

affected communities.<br />

Safer production aims at us<strong>in</strong>g less hazardous materials, understand<strong>in</strong>g<br />

the risks <strong>in</strong>volved and controll<strong>in</strong>g their use. Thus it m<strong>in</strong>imises<br />

the occurrence and harmful effects of technological accidents and<br />

environmental emergencies. The strategy is to identify and create<br />

awareness of risks <strong>in</strong> an <strong>in</strong>dustrialised community, to <strong>in</strong>itiate measures for<br />

risk reduction and mitigation, and to develop coord<strong>in</strong>ated preparedness<br />

between the <strong>in</strong>dustry, the local authorities and the local population.<br />

2.7 Integrated Management Systems<br />

An <strong>in</strong>tegrated management system is a management system that<br />

<strong>in</strong>tegrates responsibilities and procedures with regards to different<br />

aspects, such as quality, health and safety, environment and risk<br />

management, <strong>in</strong>to one complete framework, enabl<strong>in</strong>g an organization<br />

to work as a s<strong>in</strong>gle organism with clear and harmonized objectives.<br />

Instead of creat<strong>in</strong>g responsibilities for the different departments<br />

separately, an <strong>in</strong>tegrated management system provides one organised<br />

framework, by which each process is controlled with consideration to<br />

quality, health and safety, environment and risk management.<br />

An <strong>in</strong>tegrated management system allows a management team to create<br />

one system with a consistent set of process <strong>in</strong>dicators, objectives<br />

and measures. An <strong>in</strong>tegrated system provides a clear and holistic<br />

picture of all aspects of an organization, how they <strong>in</strong>teract and their<br />

associated risks. An <strong>in</strong>tegrated management system avoids duplication<br />

of documentation, tra<strong>in</strong><strong>in</strong>g and audit<strong>in</strong>g, and renders the ma<strong>in</strong>tenance<br />

of the system easier.<br />

An example of an <strong>in</strong>tegrated management system might be a comb<strong>in</strong>ation<br />

of the follow<strong>in</strong>g standards:<br />

Value of management<br />

<strong>in</strong>tegration<br />

Reduction of duplication<br />

Reduction of risks<br />

Balance of conflict<strong>in</strong>g objectives<br />

Elim<strong>in</strong>ation of conflict<strong>in</strong>g<br />

responsibilities<br />

Focus<strong>in</strong>g on bus<strong>in</strong>ess goals<br />

Formalisation of <strong>in</strong>formation<br />

<strong>in</strong> systems<br />

Harmonization and optimisation<br />

of practices<br />

Explanation<br />

Integrated management systems use a generic<br />

management model that encompasses environment,<br />

quality and risk management <strong>in</strong> one tool.<br />

Therefore redundancies <strong>in</strong> def<strong>in</strong><strong>in</strong>g responsibilities<br />

will be avoided and the duplication of documentation<br />

is m<strong>in</strong>imized, reduc<strong>in</strong>g the cost of ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g<br />

the management systems.<br />

A management system assesses risk to a company<br />

from different perspectives such as: environmental,<br />

quality management, and health and<br />

safety. This way, potential problems are more likely<br />

to be identified. Regulations and hazards are<br />

identified and measures taken to avoid them thus<br />

m<strong>in</strong>imiz<strong>in</strong>g unknown risks, and reduc<strong>in</strong>g costs for<br />

potential liabilities and for <strong>in</strong>surance.<br />

An <strong>in</strong>tegrated management system looks at the<br />

productive activities of a bus<strong>in</strong>ess and highlights<br />

conflict<strong>in</strong>g procedures and objectives. The systems<br />

can then help to resolve these conflicts.<br />

Clear structure makes conflicts of responsibility<br />

visible and helps resolve them through streaml<strong>in</strong>ed<br />

organisation.<br />

Harmoniz<strong>in</strong>g and coord<strong>in</strong>at<strong>in</strong>g different goals<br />

through a system makes it easier to move<br />

towards the company’s vision while not forgett<strong>in</strong>g<br />

the company’s environmental and societal<br />

responsibilities.<br />

Integrated management system uses one centralised<br />

<strong>in</strong>formation system with clear-cut <strong>in</strong>dicators<br />

and report<strong>in</strong>g system that m<strong>in</strong>imises <strong>in</strong>formation<br />

loss, <strong>in</strong>consistencies and mistakes because of<br />

miss<strong>in</strong>g <strong>in</strong>formation.<br />

Annual audit<strong>in</strong>g and review<strong>in</strong>g procedure optimise<br />

and streaml<strong>in</strong>e management practices and<br />

procedures systematically. Documentation of the<br />

audit is useful to measure progress towards company<br />

goals and <strong>in</strong>formation gathered can improve<br />

communication and be used to facilitate staff<br />

tra<strong>in</strong><strong>in</strong>g and development.<br />

• ISO 9001 (Quality Management)<br />

• ISO 14001 (Environmental Management)<br />

• OHSAS 18001 (Occupational Health & Safety)<br />

• ISO/IEC 27001 (Information Security)<br />

• ISO 22000 (Food Safety)<br />

• ISO/IEC 20000IT (Service Management)<br />

• ISO 31000 (Risk Management)<br />

2.8 Benchmark<strong>in</strong>g<br />

Benchmark<strong>in</strong>g is the process of compar<strong>in</strong>g one bus<strong>in</strong>ess to another<br />

one, by us<strong>in</strong>g key performance <strong>in</strong>dicators. In classical benchmark<strong>in</strong>g<br />

profit related <strong>in</strong>dicators, production cost, or productivity are used<br />

as <strong>in</strong>dicators. Apply<strong>in</strong>g benchmark<strong>in</strong>g to resource efficiency, the<br />

relevant <strong>in</strong>dicators relate to material and energy consumption, to waste<br />

generation and emissions.<br />

“Best practice benchmark<strong>in</strong>g” or “process benchmark<strong>in</strong>g” is a process<br />

<strong>in</strong> which organizations evaluate various aspects of their processes <strong>in</strong><br />

relation to <strong>in</strong>dustry standards. This then allows organizations to develop<br />

plans on how to make improvements or adapt specific best practices.<br />

When benchmark<strong>in</strong>g, companies need to be comparable <strong>in</strong> terms of<br />

products, processes, legal requirements, applicable prices, productivity,<br />

cost materials and energy use. Benchmark<strong>in</strong>g works best on a unit<br />

operations level, mean<strong>in</strong>g def<strong>in</strong>ed units that can be compared <strong>in</strong><br />

different companies and sometimes even across sectors, for example,<br />

boilers, refrigeration equipment, air compressors, wash<strong>in</strong>g operations.<br />

“Internal benchmark<strong>in</strong>g” is a process that tracks the company’s<br />

consumption patterns over time, and analyses it for variation; from this<br />

process, problems can be identified as well as good practices.<br />

Benchmark<strong>in</strong>g may be a one-off event, e.g. at the start of a resource<br />

efficiency project to analyse the status quo and the potential for<br />

improvement, but it is often treated as a cont<strong>in</strong>uous process <strong>in</strong> which<br />

organizations cont<strong>in</strong>ually seek to improve their practices.<br />

Table 4: Value of management <strong>in</strong>tegration<br />

23) <strong>UNEP</strong>, Safer Production, undated<br />

18

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