RESTAURANT TEAM MEMBER HANDBOOK - EthicsPoint

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necklaces will be allowed with your manager’s approval. For safety reasons, kitchen team members may not wear any jewelry other than a wedding ring. • Watches: One watch may be worn. Fabric watchbands must be clean. • Body piercings/Tattoos: No visible body piercings or tattoos are allowed including but not limited to nose rings, eyebrow rings, tongue studs and earlobe spacers. Tattoos must be covered by a long sleeve shirt. • Band-aids may not be worn to cover jewelry, piercings or tattoos that do not meet our standards. Female Appearance Standards • Hair must be secured in a neat, conservative ponytail or braid if it touches the shoulders. Wild or messy-looking hair is not permitted. Hair color must be natural and root growth maintained to match the color/style of your hair. • Makeup must be natural, not overpowering. Only subtle colors of lipstick and eye shadow are allowed. No excessive perfume or cologne is permitted. • Nails must be clean and trimmed, no longer than ¼ inch. Nail polish must be maintained without chips. Neon colors, black polish, and nail ornaments are not permitted. • Earrings may be no larger than a nickel in size. Two small studs totaling a nickel’s size may be worn. Male Appearance Standards • Hair must be cut above the back of your collar, be neat in style and appropriate for the food service industry. Kitchen team members may have hair longer than the collar as long as it is in a ponytail and either tucked underneath a hat or hair net. Hair color must be natural and root growth maintained to match the color/style of your hair. • Facial hair must be clean-shaven when you arrive at work. Moustaches and goatees must (a) be fully grown-in (no stubble), i.e., must be grown during time off work, (b) consist of a traditional moustache only, neatly trimmed and not extending below the corner of your mouth, or (c) consist of a traditional goatee only, Van Dyke style, neatly trimmed, “full” around chin with no shaved gaps. All other styles of beards are not permitted. Confidential and Proprietary 16 January 2012
• Sideburns must be conservative. They may not extend past the bottom of the ear and may not “v-out.” • Nails must be clean and trimmed at all times without polish. • No apparent makeup is allowed. No excessive cologne is permitted. • No earrings are allowed. When in doubt about something you are going to wear to work, it is recommended you bring it to work and seek approval from your General Manager. Management reserves the right to give final approval on a team member’s appearance while at work. Repeated violations of guidelines may result in disciplinary action up to and including termination. If a team member requires an accommodation relating to the appearance standards for any reason including but not limited to disability, religion, or gender identity, the team member should notify the Team Member Relations Department about the requested accommodation. Arbitration The Company believes that a prompt and fair resolution of any employmentrelated dispute is in the best interests of both BJ’s and each team member. Accordingly, as a condition of, and as consideration for the offer of employment, team members and BJ’s agree to participate in binding arbitration of disputes – as provided below and in the binding arbitration agreement (“Arbitration Agreement”) with each team member – as the exclusive means of resolving almost all employment disputes. With the exception of workers’ compensation claims, claims for unemployment insurance compensation, and claims for injunctive relief, legal claims of any kind or description arising out of or relating to employment with the Company or termination from employment with the Company, including claims for harassment, discrimination, and/or wages and penalties, shall be subject to the Mutual Arbitration Agreement between each team member and the Company and exclusively resolved in accordance with the current arbitration rules of JAMS or the American Arbitration Association applicable to employment disputes (as set forth in the Arbitration Agreement), pursuant to the laws of the state in which you work. The terms governing this policy and the agreement to arbitrate disputes between the team member and the Company are specifically set forth in the Arbitration Agreement that must be signed by the team member on the first day of employment. Confidential and Proprietary 17 January 2012
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Page 4 and 5: Meal and Rest Periods…………
Page 6 and 7: At BJ’s, we also feel strongly ab
Page 8 and 9: Manager for access to a copy kept i
Page 10 and 11: BJ’s Seven C’s We strive to say
Page 12 and 13: BJ’s Restaurants Foundation A vit
Page 14 and 15: ecruitment and employment, promotio
Page 16 and 17: • Sending or forwarding e-mail me
Page 18 and 19: applicant in compliance with state
Page 22 and 23: THE SUBMISSION TO FINAL AND BINDING
Page 24 and 25: proprietary vendor information to a
Page 26 and 27: the workplace; and viewing offensiv
Page 28 and 29: • The driver’s vehicle must be
Page 30 and 31: either “preventable or non-preven
Page 32 and 33: and may not be copied or transmitte
Page 34 and 35: • Company property such as cellul
Page 36 and 37: Employment of Relatives The Company
Page 38 and 39: submit a complaint online by going
Page 40 and 41: ackward on a rolling 12-month basis
Page 42 and 43: If leave is taken because of the te
Page 44 and 45: No manager or team member shall ser
Page 46 and 47: Payday Payday is every other Tuesda
Page 48 and 49: • Hand washing should follow any
Page 50 and 51: or are involved in an accident at o
Page 52 and 53: • Reports of alleged violations m
Page 54 and 55: earners save a few extra dollars ov
Page 56 and 57: Weapons BJ’s complies with all st
Page 58 and 59: Program. If you require any further
Page 60 and 61: California California’s Family an
Page 62 and 63: This accommodation may include time
Page 64 and 65: Parental Involvement in K-12 Educat
Page 66 and 67: an absentee ballot. Team members ta
Page 68 and 69: Ohio Pregnancy Disability, Maternit
Page 70 and 71:
minor child who has been a victim o
Page 72 and 73:
Team members who are volunteer fire
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RESTAURANT TEAM MEMBER HANDBOOK - EthicsPoint

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