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RESTAURANT TEAM MEMBER HANDBOOK - EthicsPoint

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Manager for access to a copy kept in the Managers’ office or may contact the<br />

Human Resources Department to request a new copy.<br />

BJ’s History<br />

It was 1978 when two guys who had a great recipe for deep dish pizza<br />

opened the first BJ’s Chicago Pizzeria in Santa Ana, California. The pizza<br />

was an immediate hit and as years went by, new BJ’s restaurants were<br />

opened in beach cities along Southern California’s coastline. In 1996, with<br />

seven restaurants in operation from San Diego to Los Angeles, the first BJ’s<br />

brewery began production in our Brea, California restaurant. Guests<br />

welcomed the introduction of fine handcrafted beer, and the newly renamed<br />

BJ’s Restaurant & Brewery concept was launched. New menu items and<br />

new beers have been added through the years as the BJ’s brand has expanded<br />

across the U.S.<br />

Our passionate desire to provide extraordinary value for our guests in a highenergy,<br />

fun, child-friendly environment, along with a sincere commitment to<br />

support the communities in which we do business, goes to the heart of what<br />

differentiates BJ’s from other restaurants.<br />

Our success is maintained with careful attention to outstanding quality and<br />

service. We believe that every detail makes the difference in providing a<br />

great experience for our guests. As a member of the team, it is essential that<br />

you understand and maintain these standards. We will provide you with all<br />

the information, training and development that we believe you need to be<br />

successful at your job. In return, we ask you to have the right attitude, work<br />

hard and take pride in everything that you do each and every day with every<br />

team member and guest with whom you come in contact.<br />

Once again, welcome to our Company, and just think…soon you will be<br />

making history with legendary stories about your service at our Company!<br />

Confidential and Proprietary 4<br />

January 2012

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