RESTAURANT TEAM MEMBER HANDBOOK - EthicsPoint

At BJ’s, we also feel strongly about integrity, respect and accountability.
We must be honest at all times, treat others with respect and dignity, and
honor our commitments and obligations to each other. Our word is our
bond. High ethical and professional standards will drive every decision that
we make and every action that we take. After all, we operate at the highest
level of the American restaurant business – the public company restaurant
business. We are held to higher standards at BJ’s, and we will live up to
them.
At BJ’s, always remember that we’re sales builders – first and foremost.
Some restaurant concepts try to save their way to success or price their way
to success. At BJ’s, we will grow our way to success by building sales in a
productive and efficient manner. We want all of our team members to have
a sales-building mentality when they come to work with us. If we err, we
will always err on the side of building sales. As long as we have the sales,
we’ll have the opportunity to provide even more productive and efficient
service to our guests.
This handbook was developed to describe many of our expectations for team
members at BJ’s and to outline the key policies, programs and guidelines
that we utilize to effectively operate our restaurants and Company. It is the
latest and most complete written expression of our key philosophies,
principles and practices. Please take the time to familiarize yourself with all
of the information in this handbook.
Again, welcome to BJ’s. We’re glad that you are on our team!
BJ’s Senior Leadership Team
Confidential and Proprietary 2
January 2012