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Diskeeper 10 User's Manual

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68 Answers to Frequently Asked Questions<br />

That said, if you look at the DkService process using Task Manager, you will see that it uses only a few<br />

seconds of CPU time each week. The fact that it is running all the time is not going to use up system resources,<br />

or cause any problems.<br />

Since installing <strong>Diskeeper</strong>, the number of disk errors I get has increased. Why<br />

is that?<br />

<strong>Diskeeper</strong> tends to increase disk activity, and just by running, it can make weak points in the system break. In<br />

this case, you have some disk error, most likely in the free space where the Windows disk error checking utility<br />

(CHKDSK) cannot find it. This by no means indicates a problem with <strong>Diskeeper</strong>.<br />

Run CHKDSK/R on your operating system volume at least, preferably on all volumes. That should correct any<br />

errors. (CHKDSK/F may not correct this issue.)<br />

If CHKDSK itself aborts when it reaches the bad block, it indicates a disk problem which CHKDSK can't<br />

handle, and which will likely cause more trouble in the future. You should back up the volume and reformat<br />

(or replace) it to prevent the possibility of data loss due to drive failure.<br />

If you are running Windows 98/ME, run Scandisk Thorough instead of CHKDSK.<br />

How can I find which version of <strong>Diskeeper</strong> I have installed?<br />

Open <strong>Diskeeper</strong>, click the Action menu, then select About. This tells you which <strong>Diskeeper</strong> edition, version<br />

and build is installed.

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