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McCormick+Schmitz Handbook for value chain research on - PACA

McCormick+Schmitz Handbook for value chain research on - PACA

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(www.gapinc.com/about/global_manuf.htm – 5 th January 2001)<br />

Or take the GAP web page HOW WE RUN OUR BUSINESS.<br />

“At Gap Inc., we never stop moving. It takes a team of more than 140,000 passi<strong>on</strong>ate,<br />

dedicated and talented employees around the world to deliver the merchandise and<br />

shopping experience our customers expect and deserve. Here's a look at how we do it:<br />

Inspirati<strong>on</strong><br />

From colour to c<strong>on</strong>cept, it all begins with inspirati<strong>on</strong> — whether it's people watching<br />

<strong>on</strong> the streets of Tokyo, a flash from a dream or a visit to a local art gallery. At Gap<br />

Inc.'s Product Development offices in New York City, designers, product managers<br />

and graphic artists create the look and feel <str<strong>on</strong>g>for</str<strong>on</strong>g> each seas<strong>on</strong>'s merchandise.<br />

Sourcing<br />

Located around the globe, employees in Gap Inc.'s Sourcing and Logistics group,<br />

al<strong>on</strong>g with our buying agents, draw up producti<strong>on</strong> schedules and place orders with the<br />

approved third-party factories in nearly 50 countries that produce our goods.<br />

Marketing<br />

Each brand has its own marketing team headquartered in the San Francisco Bay Area.<br />

Our in-house marketing teams create everything from hang-tags and in-store posters<br />

to billboards and TV commercials.<br />

Distributi<strong>on</strong><br />

Third-party manufacturers ship merchandise to our state-of-the-art distributi<strong>on</strong><br />

centres, who sort and redistribute it to our stores. Strategically placed throughout the<br />

United States and in Canada, the United Kingdom, the Netherlands and Japan, our<br />

distributi<strong>on</strong> centres are the backb<strong>on</strong>e of Gap Inc.'s world-wide operati<strong>on</strong>s.<br />

Sales<br />

Sales associates and other store pers<strong>on</strong>nel are trained to answer customers' questi<strong>on</strong>s<br />

about fabric, fit and fashi<strong>on</strong>, and to help them select merchandise that's perfect <str<strong>on</strong>g>for</str<strong>on</strong>g><br />

them.”<br />

(www.gapinc.com/financmedia/financmedia.htm – 5 th January 2001)<br />

Add to this GAP’s web page FINANCIALS & MEDIA, which starts as follows:<br />

“Three distinct brands. One excepti<strong>on</strong>al company. Gap Inc.<br />

is a global company with revenues topping $11.6 billi<strong>on</strong> and<br />

a str<strong>on</strong>g portfolio of brands. Gap, Banana Republic and Old<br />

Navy are differentiated by their customer target,<br />

merchandise mix and marketing approach, but share a<br />

comm<strong>on</strong> goal: to deliver customers excepti<strong>on</strong>al style,<br />

service and <str<strong>on</strong>g>value</str<strong>on</strong>g>.<br />

67

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