2012 Integrated report - Sappi
2012 Integrated report - Sappi
2012 Integrated report - Sappi
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<strong>2012</strong> was a year that positioned<br />
us well for the tough business<br />
environment that’s likely to<br />
continue in 2013; and for us to<br />
significantly improve performance<br />
in 2014 and beyond.<br />
Our key stakeholders<br />
Shareholders<br />
20 asset managers hold 85%<br />
75% South African and<br />
25% international institutions<br />
Customers<br />
Majority business-to-business<br />
model through merchants or<br />
direct to customers. Buying<br />
decisions influenced by:<br />
paper merchants, printers,<br />
publishers, corporate end-users,<br />
advertising agencies, designers,<br />
packaging, release and fibre<br />
(cellulose) converters. Southern<br />
Africa retail business model for<br />
uncoated office paper<br />
Employees<br />
and contractors<br />
14,000 employees in over<br />
20 countries<br />
Communities<br />
Major employer in many<br />
remote or rural communities<br />
or small towns<br />
Suppliers<br />
Mix of local and global<br />
relationships with preference<br />
for long term value<br />
partnerships<br />
Industry bodies<br />
Participation in business<br />
and industry bodies,<br />
associations and campaigns<br />
Governments<br />
and regulators<br />
Interaction at local, national<br />
and regional levels to inform<br />
development of policy and<br />
regulations, coordinate social<br />
investment and support the<br />
sustainability of operations<br />
<strong>Sappi</strong> is a leading global producer of fine paper and dissolving wood pulp. We also produce<br />
speciality, uncoated graphic, business and packaging paper, newsprint and pulp.<br />
sappi <strong>Integrated</strong> Report <strong>2012</strong> 3