SVQ in Business and Administration level 3 - Scottish Qualifications ...

Unit DV5F 04 (331)
Administer Case Files
Knowledge requirements (cont)
17 Your organisation’s house style and requirements for presentation of
correspondence, documents and bills.
18 Your organisation’s procedures for closing case files.
19 Where and when to refer matters that are beyond your authority.
Evidence
numbers
Evidence
type
The evidence is authentic and/or the assessment has been conducted under the specified conditions or
context.
Candidate:
Assessor:
Internal Verifier:
(if sampled)
Date:
Date:
Date:
Candidate Portfolio — SVQ in Business and Administration level 3
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