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SVQ in Business and Administration level 3 - Scottish Qualifications ...

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UNIT DJ5W 04 (213) Use IT to Exchange Information 2<br />

Record of Evidence<br />

Performance <strong>in</strong>dicators<br />

1 Use more advanced facilities, eg add signature or set priority of<br />

messages.<br />

2 Send messages to groups of people set up <strong>in</strong> an address book.<br />

3 Send <strong>and</strong> receive <strong>in</strong>stant messages with <strong>and</strong> without attachments.<br />

4 Compress messages on send<strong>in</strong>g <strong>and</strong> un-compress messages received.<br />

5 Archive e-mails where necessary, such as by us<strong>in</strong>g folders <strong>and</strong><br />

subfolders.<br />

6 Choose a search eng<strong>in</strong>e that is appropriate for the <strong>in</strong>formation that is<br />

needed.<br />

7 Carry out searches efficiently, such as by us<strong>in</strong>g meta search eng<strong>in</strong>es,<br />

wild cards, AND or NOT (Boolean notation).<br />

Evidence<br />

numbers<br />

Evidence<br />

type<br />

The evidence is authentic <strong>and</strong>/or the assessment has been conducted under the specified conditions or<br />

context.<br />

Knowledge requirements<br />

1 How to send e-mails to groups us<strong>in</strong>g a group list with<strong>in</strong> an address<br />

book.<br />

2 How to archive <strong>and</strong> compress e-mails <strong>and</strong> how to avoid viruses.<br />

3 What resources may be provided by e-mail software <strong>and</strong> how to use<br />

them?<br />

4 What to do about e-mails <strong>in</strong>tended to cause problems such as SPAM or<br />

cha<strong>in</strong> mails.<br />

5 How to keep the difficulties of send<strong>in</strong>g <strong>and</strong> receiv<strong>in</strong>g large e-mails to a<br />

m<strong>in</strong>imum.<br />

6 What limits there are to the number or size of e-mails received <strong>and</strong><br />

stored.<br />

7 What <strong>and</strong> how different IT activities are affected by laws <strong>and</strong><br />

guidel<strong>in</strong>es, such as stor<strong>in</strong>g names <strong>and</strong> addresses, download<strong>in</strong>g images<br />

from the Internet or send<strong>in</strong>g <strong>in</strong>appropriate e-mails.<br />

Evidence<br />

numbers<br />

Evidence<br />

type<br />

The evidence is authentic <strong>and</strong>/or the assessment has been conducted under the specified conditions or<br />

context.<br />

C<strong>and</strong>idate:<br />

Assessor:<br />

Internal Verifier:<br />

(if sampled)<br />

Date:<br />

Date:<br />

Date:<br />

C<strong>and</strong>idate Portfolio — <strong>SVQ</strong> <strong>in</strong> Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration <strong>level</strong> 3<br />

© SQA 2009<br />

41

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