SVQ in Business and Administration level 3 - Scottish Qualifications ...

Unit F4HN 04 (334)
Provide administrative support in schools
Unit Summary
Providing administrative support for working with education establishment contacts and wider
community contacts to contribute to the educational establishment’s goals and priorities.
Education establishment contacts include pupils/students, parents, guardians, carers, colleagues,
governing bodies and parent partnerships.
Wider community contacts include community organisations, local and national authorities,
examination bodies, children’s’ services/welfare services, local business, the police and regulatory
bodies.
This Optional Unit has been developed specifically for school administrators; however the standard
would be applicable for administrators in other educational settings.
You will apply the following skills:
Communicating
Team working
Planning
Analysing
Researching
Evaluating
Organising
Negotiating
Managing time
Prioritising
Problem solving
Managing conflict
Numeracy
Literacy
Writing
Using technology
Candidate Portfolio — SVQ in Business and Administration level 3
© SQA 2009
143