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SVQ in Business and Administration level 3 - Scottish Qualifications ...

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UNIT DP7C 04 (302) Work With<strong>in</strong> Your Bus<strong>in</strong>ess Environment 3<br />

Unit Summary<br />

Work effectively with<strong>in</strong> your organisation, support<strong>in</strong>g its purpose <strong>and</strong> values, apply<strong>in</strong>g employment<br />

rights <strong>and</strong> responsibilities, support<strong>in</strong>g susta<strong>in</strong>ability, respect<strong>in</strong>g diversity, protect<strong>in</strong>g security <strong>and</strong><br />

confidentiality <strong>and</strong> manag<strong>in</strong>g risk.<br />

You will apply the follow<strong>in</strong>g skills:<br />

Plann<strong>in</strong>g<br />

Read<strong>in</strong>g<br />

Communicat<strong>in</strong>g<br />

Monitor<strong>in</strong>g<br />

Interpersonal skills<br />

Problem solv<strong>in</strong>g<br />

Team work<strong>in</strong>g<br />

Performance <strong>in</strong>dicators<br />

You will:<br />

Work to achieve your organisation’s purpose <strong>and</strong> values<br />

1 Work <strong>in</strong> a way that supports your organisation’s overall mission <strong>and</strong> your team’s objectives.<br />

2 Follow the policies, systems <strong>and</strong> procedures that are relevant to your job.<br />

3 Put your organisation’s values <strong>in</strong>to practice <strong>in</strong> all aspects of your work.<br />

4 Work with outside organisations <strong>and</strong> <strong>in</strong>dividuals <strong>in</strong> a way that protects <strong>and</strong> improves the image<br />

of your organisation.<br />

5 Seek guidance from others when you are unsure about objectives, policies, systems, procedures<br />

<strong>and</strong> values.<br />

6 Contribute to improv<strong>in</strong>g objectives, policies, systems, procedures <strong>and</strong> values <strong>in</strong> a way that is<br />

consistent with your role.<br />

Apply your employment responsibilities <strong>and</strong> rights<br />

7 Access <strong>in</strong>formation about your employment rights <strong>and</strong> responsibilities.<br />

8 Carry out your responsibilities to your employer <strong>in</strong> a way that is consistent with your contract of<br />

employment.<br />

9 Assert your employment rights when necessary.<br />

10 Seek guidance when you are unsure about your employment responsibilities <strong>and</strong> rights.<br />

Support Susta<strong>in</strong>ability<br />

11 Keep waste to a m<strong>in</strong>imum <strong>and</strong> follow procedures for recycl<strong>in</strong>g <strong>and</strong> the disposal of hazardous<br />

materials.<br />

12 Follow procedures for the ma<strong>in</strong>tenance of equipment.<br />

13 Cont<strong>in</strong>uously review work<strong>in</strong>g methods, <strong>in</strong>clud<strong>in</strong>g the use of technology <strong>and</strong> identify <strong>and</strong> take<br />

forward ways of improv<strong>in</strong>g efficiency.<br />

14 Choose sources of equipment <strong>and</strong> materials that provide best value for money.<br />

15 Support colleagues so that they can maximise their performance <strong>and</strong> their value to the<br />

organisation.<br />

* Highlighted PIs <strong>in</strong>dicate cont<strong>in</strong>gencies<br />

C<strong>and</strong>idate Portfolio — <strong>SVQ</strong> <strong>in</strong> Bus<strong>in</strong>ess <strong>and</strong> Adm<strong>in</strong>istration <strong>level</strong> 3<br />

© SQA 2009<br />

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