Room for Savings: Optimizing Hotel Spend - Carlson
Room for Savings: Optimizing Hotel Spend - Carlson
Room for Savings: Optimizing Hotel Spend - Carlson
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Figure 46: In a rate benchmarking exercise conducted by a CWT client, CWT prices were on<br />
average 5% cheaper than those proposed by hotel booking specialist HRS and offered greater<br />
availability and flexibility<br />
CWT vs. HRS rate benchmark (3 dates at 10 hotels)<br />
Average room rate<br />
(CWT rate = 100)<br />
Average cancellation<br />
policy<br />
(4= highest flexibility)<br />
Average hotel<br />
availability (%)<br />
3.9<br />
100 105<br />
2.6<br />
93<br />
77<br />
CWT HRS CWT HRS CWT HRS<br />
<strong>Hotel</strong><br />
CWT rate<br />
vs. HRS rate Cancellation<br />
policy<br />
CWT rate<br />
vs. HRS rate Cancellation<br />
policy<br />
CWT rate<br />
vs. HRS rate Cancellation<br />
policy<br />
CWT rate<br />
vs. HRS rate Cancellation<br />
policy<br />
Date of stay Feb. 16, 2009 Feb. 18, 2009 March 3, 2009 Average<br />
CWT HRS CWT HRS CWT HRS CWT HRS<br />
A<br />
(Amsterdam) -28% 4 1 -22% 4 1 -2% 4 0 -17% 4 1<br />
B<br />
(Amsterdam) 0% 4 4 0% 4 4 0% 4 4 0% 4 4<br />
C (Tarrytown<br />
– U.S.)<br />
0% 4 4 0% 4 4 0% 4 4 0% 4 4<br />
D<br />
(La Guardia) 0% 4 4 N/A* 4 N/A N/A 4 N/A 0% 4 4<br />
E (Canary<br />
Islands)<br />
N/A N/A NA N/A 3 N/A N/A 3 N/A N/A 3 N/A<br />
F(Barcelona) N/A N/A NA 0% 3 1 0% 3 1 0% 3 1<br />
G (Paris) -26% 4 4 -10% 4 1 -35% 4 4 -24% 4 3<br />
H (Tokyo) +6% 4 0 +6% 4 0 +6% 4 0 +6% 4 0<br />
I (Munich) 0% 4 4 0% 4 4 0% 4 4 0% 4 4<br />
J<br />
(Mexico City)<br />
0% 4 4 N/A 4 N/A 0% 4 4 0% 4 4<br />
Average -6% 4 3 -4% 4 2 -4% 4 3 -5% 4 3<br />
4 = Cancellations possible on the day of arrival<br />
3 = Cancellations possible up to 24 hrs<br />
be<strong>for</strong>e arrival without penalties<br />
2 = Unknown/unclear<br />
1 = Cancellations possible more than 1 day be<strong>for</strong>e arrival,<br />
but incurring penalties<br />
0 = No refunds/cancellations<br />
*N/A: <strong>Hotel</strong> not found or unavailable through one or both booking channels<br />
Source: CWT Travel Management Institute (HRS data obtained from a third party)