Room for Savings: Optimizing Hotel Spend - Carlson
Room for Savings: Optimizing Hotel Spend - Carlson
Room for Savings: Optimizing Hotel Spend - Carlson
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5. Mandate booking at least two weeks<br />
in advance whenever possible<br />
Companies may wish to mandate booking two<br />
weeks in advance whenever possible to drive<br />
savings. Figure 48 shows the difference in<br />
average room rates paid in 11 cities (US$266<br />
million worth of transactions) less than three<br />
days in advance all the way up to more than two<br />
weeks in advance of the stay. Moreover, twoweek<br />
advance bookings bring savings <strong>for</strong> all hotel<br />
categories.<br />
Figure 48: Booking in advance brings savings<br />
110<br />
Impact of advance booking on average room rate,<br />
by hotel category<br />
Indexed rate<br />
(15+ days = 100)<br />
105<br />
100<br />
Standard<br />
Deluxe<br />
First<br />
95<br />
0<br />
15+ 14-8 7-3 2-0<br />
Number of days booked in advance<br />
Source: CWT Travel Management Institute<br />
Based on transaction data from 11 cities<br />
There are two key explanations. First, travelers are<br />
more likely to obtain the negotiated room type<br />
and negotiated rate at a preferred hotel the<br />
further in advance they book. Second, if travelers<br />
pay the public best available rate, they are likely<br />
to pay less if they book earlier. This conclusion is<br />
based on an analysis of prices at 17 hotels, as<br />
shown in Figure 49. Interestingly, advance<br />
booking did not significantly lower the average<br />
room rate paid in most cases and sometimes<br />
even raised the rate slightly. However, in the few<br />
cases where room rates rose at the last minute<br />
(up to two days be<strong>for</strong>e check-in), the difference<br />
was more than double. In other words, early<br />
booking enables companies to limit the risk of<br />
last-minute price hikes, and ensure availability.<br />
On average, companies pay less when they book<br />
in advance.