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Room for Savings: Optimizing Hotel Spend - Carlson

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5. Mandate booking at least two weeks<br />

in advance whenever possible<br />

Companies may wish to mandate booking two<br />

weeks in advance whenever possible to drive<br />

savings. Figure 48 shows the difference in<br />

average room rates paid in 11 cities (US$266<br />

million worth of transactions) less than three<br />

days in advance all the way up to more than two<br />

weeks in advance of the stay. Moreover, twoweek<br />

advance bookings bring savings <strong>for</strong> all hotel<br />

categories.<br />

Figure 48: Booking in advance brings savings<br />

110<br />

Impact of advance booking on average room rate,<br />

by hotel category<br />

Indexed rate<br />

(15+ days = 100)<br />

105<br />

100<br />

Standard<br />

Deluxe<br />

First<br />

95<br />

0<br />

15+ 14-8 7-3 2-0<br />

Number of days booked in advance<br />

Source: CWT Travel Management Institute<br />

Based on transaction data from 11 cities<br />

There are two key explanations. First, travelers are<br />

more likely to obtain the negotiated room type<br />

and negotiated rate at a preferred hotel the<br />

further in advance they book. Second, if travelers<br />

pay the public best available rate, they are likely<br />

to pay less if they book earlier. This conclusion is<br />

based on an analysis of prices at 17 hotels, as<br />

shown in Figure 49. Interestingly, advance<br />

booking did not significantly lower the average<br />

room rate paid in most cases and sometimes<br />

even raised the rate slightly. However, in the few<br />

cases where room rates rose at the last minute<br />

(up to two days be<strong>for</strong>e check-in), the difference<br />

was more than double. In other words, early<br />

booking enables companies to limit the risk of<br />

last-minute price hikes, and ensure availability.<br />

On average, companies pay less when they book<br />

in advance.

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