- Page 1: Room for Savings: Optimizing Hotel
- Page 4 and 5: Contents Introduction Overview ....
- Page 8 and 9: Figure 1: Breakdown of surveyed com
- Page 10 and 11: Key findings in brief The research
- Page 12 and 13: changes. In addition to providing t
- Page 14 and 15: A complex market The complexity of
- Page 16 and 17: A lack of global standards to defin
- Page 18 and 19: Complex pricing Hoteliers use diffe
- Page 20 and 21: Figure 10: Rates remain fairly cons
- Page 22 and 23: Figure 12: Most corporate hotel boo
- Page 24 and 25: Data on hotel spend is however, not
- Page 26 and 27: How to calculate your company’s t
- Page 28 and 29: 2. Twenty-one percent savings throu
- Page 30 and 31: Many organizations have yet to opti
- Page 32 and 33: GDS auditing It is important to ens
- Page 34 and 35: 1. Consolidate data Travel managers
- Page 36 and 37: Figure 27: Combined TMC and credit
- Page 38 and 39: Figure 28: Recommended data fields
- Page 40 and 41: Hotel category: not the most import
- Page 42 and 43: “No-frills” booking When it com
- Page 44 and 45: In fact, travelers often draw on th
- Page 46 and 47: A number of differences between the
- Page 48 and 49: SUMMARY Understanding traveler need
- Page 50 and 51: 2. Ask travelers to use serviced ap
- Page 52 and 53: Figure 41: Recommended rules for bo
- Page 54 and 55: Figure 43: Rates are on average 18-
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Figure 46: In a rate benchmarking e
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5. Mandate booking at least two wee
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6. Address extra charges Travelers
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SUMMARY An optimal hotel policy cov
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4. Optimize the preferred hotel pro
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Identifying properties and location
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Considering local market conditions
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Figure 59: One company could save 6
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Figure 61(continued): The share of
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Figure 63: Hotel stays of at least
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Deciding between existing preferred
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Figure 69: Companies that retain at
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SUMMARY Key points for optimizing a
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5. Negotiate effectively Negotiatio
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Chain-wide agreements, as the name
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Chain-wide deals tend to offer smal
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There is, however, a risk associate
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Despite this reticence, 40 percent
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Figure 83: Another company’s ARR
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Last-room availability A last-room
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LRA is common in corporate contract
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Benchmark rates. Companies commonly
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Companies can consolidate volumes i
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Leverage city caps. Experience sugg
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Consider renegotiating flat rates d
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Buyers should use the full range of
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Hoteliers’ performance. A hotelie
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Ensure your travel management team
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6. Improve traveler compliance The
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Understanding why travelers book ou
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The survey also indicates that trav
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Explain the stakes. Price-conscious
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Figure 112 shows how an OBT can be
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Require travelers to book their hot
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Investigate the reasons for noncomp
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To ensure that the agreed condition
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GDS rate squatting. Regular GDS aud
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Rate audits pay A rate audit conduc
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Tracking traveler compliance Compan
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SUMMARY Tracking performance: Compa
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Appendices Glossary The following i
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For more information about how CWT