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16 MAPPING THE GREAT BEYOND<br />

culture shift is made, and public diplomats set out on a dispersed<br />

engagement, some of <strong>the</strong> important questions will be: with so many<br />

possibilities, where will <strong>the</strong>se diplomats go? Should <strong>the</strong>y head to <strong>the</strong><br />

places <strong>the</strong>y have heard of or go elsewhere, and if elsewhere, how can<br />

<strong>the</strong>y f<strong>in</strong>d those places?<br />

The tendency to go to those sites you know, while a credible<br />

approach, leads to <strong>in</strong>teractions with a particular network that has<br />

already been able to raise its profile with government. Ano<strong>the</strong>r<br />

tendency is to focus on news sites to offer alternative <strong>in</strong>terpretation,<br />

focus on accurate <strong>in</strong>formation or engage <strong>in</strong> rebutt<strong>in</strong>g particular<br />

perspectives, aga<strong>in</strong> credible and uses an important coord<strong>in</strong>ation po<strong>in</strong>t.<br />

However, <strong>the</strong> ability to branch out to engage with networks that are<br />

not coord<strong>in</strong>at<strong>in</strong>g around <strong>the</strong>se po<strong>in</strong>ts requires an understand<strong>in</strong>g of<br />

<strong>the</strong> way <strong>in</strong>formation flows through <strong>the</strong> network. It also requires PD<br />

to develop an awareness and understand<strong>in</strong>g of conversations which<br />

up until now have been <strong>in</strong>visible due to various factors, <strong>in</strong>clud<strong>in</strong>g<br />

those described above.<br />

<strong>Mapp<strong>in</strong>g</strong> <strong>the</strong> environment<br />

There are a few easy ways that this can be achieved. Some are<br />

seriously high tech solutions, complex and potentially high cost,<br />

while o<strong>the</strong>rs are longer term projects, such as mapp<strong>in</strong>g <strong>the</strong> Iranian,<br />

Arabic or Australian blogg<strong>in</strong>g public. 25 Fur<strong>the</strong>r examples are based<br />

on <strong>the</strong> centralized collection of <strong>in</strong>formation to understand <strong>the</strong><br />

development of a network over time. 26 These and o<strong>the</strong>r dynamic<br />

models are credible and powerful, but largely beyond <strong>the</strong> means<br />

of <strong>the</strong> busy and resource poor public diplomat who is attempt<strong>in</strong>g<br />

“credit crunch Public Diplomacy,” as Carol<strong>in</strong>e Ja<strong>in</strong>e from Imediate<br />

recently called it.<br />

There are, however, a few easy tools open to any practitioner<br />

which can provide an <strong>in</strong>sight to aid engagement when some of <strong>the</strong>

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