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MAPPING THE GREAT BEYOND 35<br />

How can this be used to <strong>in</strong>crease success <strong>in</strong> Public Diplomacy?<br />

Of <strong>the</strong> many possibilities, <strong>the</strong> ability to understand <strong>the</strong> l<strong>in</strong>ks between<br />

and <strong>in</strong>fluences on bloggers, given <strong>the</strong> <strong>in</strong>creas<strong>in</strong>g focus on digital<br />

engagement/PD 2.0, stands as a tool that could greatly empower<br />

officials seek<strong>in</strong>g to engage with a community onl<strong>in</strong>e. Similarly those<br />

seek<strong>in</strong>g to fur<strong>the</strong>r understand <strong>the</strong> use of Twitter may also f<strong>in</strong>d such<br />

approaches useful as discussed earlier.<br />

Research demonstrat<strong>in</strong>g <strong>the</strong> value of this approach has been<br />

conducted by Lars Kirchhoff and o<strong>the</strong>rs who have been conduct<strong>in</strong>g,<br />

on a large scale, <strong>the</strong> analysis of blogs through PageRank or<br />

Technorati. 52 Equally, articles <strong>in</strong> Connections have focused on<br />

terrorist networks, highlight<strong>in</strong>g <strong>the</strong> impact this type of mapp<strong>in</strong>g<br />

can have on understand<strong>in</strong>g an issue. 53 More recently, approaches <strong>in</strong><br />

this area <strong>in</strong>clude <strong>the</strong> mapp<strong>in</strong>g of <strong>the</strong> Iranian, Arabic and Australian<br />

Blogosphere, along with an analysis of <strong>the</strong> networks between<br />

bloggers <strong>in</strong> U.S. Cities. 54<br />

When <strong>the</strong>se digital environments are mapped, some <strong>in</strong>formation<br />

ga<strong>the</strong>red from this type of analysis will be <strong>in</strong>tuitive for <strong>the</strong> <strong>in</strong>-group<br />

immersed <strong>in</strong> <strong>the</strong> network: “of course, we all read X and naturally we<br />

all have Y on our blogroll, but Y doesn’t have us on <strong>the</strong>irs.” O<strong>the</strong>r<br />

th<strong>in</strong>gs can be assumed or worked out, while fur<strong>the</strong>r <strong>in</strong>formation<br />

comes as a surprise and may seem counter<strong>in</strong>tuitive.<br />

However for an outsider to <strong>the</strong> network, this “<strong>in</strong>sider” knowledge<br />

is harder to come by. Understand<strong>in</strong>g <strong>the</strong> network can develop over<br />

time through engagement, it could be expla<strong>in</strong>ed by a friendly/coopted<br />

member of <strong>the</strong> network, or uncovered through a network<br />

analysis. Most likely, <strong>the</strong> best approach would be a comb<strong>in</strong>ation of <strong>the</strong><br />

three, as firsthand experience or <strong>in</strong>formation from a participant will<br />

provide an <strong>in</strong>troduction to certa<strong>in</strong> cultural norms and expectations.<br />

However, network mapp<strong>in</strong>g and analysis are also important, as <strong>the</strong><br />

understand<strong>in</strong>g of <strong>the</strong> network provided by an <strong>in</strong>dividual member will

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