WORLDWIDE MARKET RESEARCH REPORT - CISE

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EC/IST FP6 Project No 026920 Work Package: 6 Type of document: Report Date: 20.12.2007 File name: OP_WP6_D37_V1.0.doc Version: 1.0 Title: Worldwide Market Research Report 336 / 356 auctions (230% increase in sites), gifts (50%) and apparel (32%). Gifts have been identified as representing significant opportunity, but by the same token has become one of the areas of greatest competition in online retail. The market is dominated by ten online retail sites, which between them account for most online retail sales in South Africa. They are the two major malls, M-Web ShopZone and Digital Mall, the two largest online grocers, Pick ‘n’ Pay Home Shopping and Woolworths, the two largest online book retailers, Kalahari.net and Exclusive Books, the largest online florist NetFlorist, the largest online wine retailer Cybercellar, the largest online electronics store Digital Planet, and the largest online health and beauty store, Ascot Direct. Kalahari.net also dominated several other categories, including Music, where Look ‘n Listen and Musica are expected to offer serious competition, and movies, where it has almost no competition. The biggest obstacle to growth identified by all the executives we interviewed continued to be speed of Internet access, and more specifically lack of affordable access to broadband. But there is a growing realisation that the growing experience levels of users will also make a significant impact. Other companies offering online products, operating out of South Africa, are: • in Algeria: a list is available at the address www.djazaironline.net/business_economy/companies.htm • in Burkina Faso: Hôtel Indépendence (www.hotelinde.com), Cofama Burkina Faso (www.cenatrin.bf/cofama), CENATRIN (www.cenatrin.bf), Festival Panafrican du cinéma de Ouagadougou (www.fespaco.bf) • in Gabon: GETMA Gabon (www.utrac.com/contacts/gabon.htm), ESTTM - Health and Security (www.utrac.com/contacts/gabon.htm), SAFT Telecom (www.utrac.com/contacts/gabon.htm), SACOA (r-plus.com/sacoa), ENERDAS - Solar Energy Provider (www.enerdas.com) • in Tunisia: a list of commercial websites is available at the address www.tunisinfo.com/enterprise.htm
EC/IST FP6 Project No 026920 Work Package: 6 Type of document: Report Date: 20.12.2007 File name: OP_WP6_D37_V1.0.doc Version: 1.0 Title: Worldwide Market Research Report 337 / 356 B.8.4 IP-TV service providers The IP-TV service is not very diffused in Africa, but many companies intend to enter on this market. [A24] Currently, Telkom South Africa has been awarded a pay-TV licence by the country’s communications regulator ICASA. Three other firms - Hosken Consolidated Investments, Walking On Water and OnDigital - were also granted concessions; 18 companies had originally applied for licences. Telkom says its media division expects to launch commercial pay-TV services within 12-18 months. B.8.5 The market of the AMR An actual trend, sees the widespread introduction of Automated Meter Reading (AMR) technology, which is based on one-way or two-way communication and allows utility companies to take remote wireless meter readings from either a handheld device or a static base station. One of the principal firms dealing with this sector is Elster. [A25] Elster Group is the world’s leading manufacturer and supplier of highly accurate, high quality, integrated metering and utilization solutions to the gas, electricity and water industries. Elster is at the forefront of developing the next generation of data intelligence technology for metering. Known as Advanced Metering Infrastructure (AMI), it provides utilities with a host of invaluable functionality, from leakage detection for water meters to outage management via electricity meters. Elster is also present in South Africa, in Johannesburg. B.8.6 Internet service providers Telkom is Africa's largest integrated communications company. It operates in South Africa, where up to a year ago, it had a position of uncontested monopoly. Telkom offers many services, among which: internet services (DSL, ISDN, Satellite, Domain Name Services, Hosting, VoIP), line services (Telephone lines, ISDN lines, Prepaid fone), call services (BlockCallPlus, Call Answer, WorldCall), phones equipment (PC and modems, phone
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WORLDWIDE MARKET RESEARCH REPORT - CISE

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