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User Guide - Lenovo

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Config menu. . . . . . . . . . . . . . 182<br />

Date and time menu. . . . . . . . . . . 182<br />

Security menu . . . . . . . . . . . . . 183<br />

Startup menu . . . . . . . . . . . . . 184<br />

Restart menu . . . . . . . . . . . . . 185<br />

ThinkPad Setup items . . . . . . . . . . 185<br />

Updating your system UEFI BIOS . . . . . 197<br />

Using system management. . . . . . . . . . 197<br />

System management . . . . . . . . . . 198<br />

Setting management features . . . . . . . 199<br />

Chapter 9. Preventing problems . . 201<br />

General tips for preventing problems . . . . . . 201<br />

Making sure device drivers are current . . . . . 202<br />

Getting the latest drivers from the Web site . . 202<br />

Getting the latest drivers using System<br />

Update . . . . . . . . . . . . . . . . 202<br />

Taking care of your computer . . . . . . . . . 203<br />

Cleaning the cover of your computer . . . . 205<br />

Chapter 10. Troubleshooting<br />

computer problems . . . . . . . . . 207<br />

Diagnosing problems . . . . . . . . . . . . 207<br />

Using <strong>Lenovo</strong> ThinkVantage Toolbox . . . . 207<br />

Troubleshooting . . . . . . . . . . . . . . 207<br />

Computer stops responding . . . . . . . 208<br />

Spills on the keyboard . . . . . . . . . . 208<br />

Error messages . . . . . . . . . . . . 209<br />

Errors without messages . . . . . . . . . 211<br />

Beep errors . . . . . . . . . . . . . . 212<br />

Memory problems . . . . . . . . . . . 212<br />

Modem and networking . . . . . . . . . 212<br />

Keyboard and other pointing devices . . . . 217<br />

Display and multimedia devices . . . . . . 218<br />

Fingerprint reader problems. . . . . . . . 228<br />

Battery and power . . . . . . . . . . . 228<br />

Drives and other storage devices . . . . . 232<br />

Software problems . . . . . . . . . . . 232<br />

Ports and connectors . . . . . . . . . . 233<br />

Universal Serial Bus problems . . . . . . . 233<br />

A docking station or port replicator<br />

problem . . . . . . . . . . . . . . . 233<br />

Chapter 11. Getting support . . . . 235<br />

Before you contact <strong>Lenovo</strong> . . . . . . . . . . 235<br />

Register your computer . . . . . . . . . 235<br />

Download system updates . . . . . . . . 235<br />

Record information . . . . . . . . . . . 235<br />

Getting help and service . . . . . . . . . . . 236<br />

Using diagnostic programs . . . . . . . . 236<br />

<strong>Lenovo</strong> support Web site . . . . . . . . . 236<br />

Calling <strong>Lenovo</strong> . . . . . . . . . . . . . 236<br />

Purchasing additional services . . . . . . . . 241<br />

Appendix A. Regulatory<br />

Information . . . . . . . . . . . . . 243<br />

Wireless related information . . . . . . . . . 243<br />

Location of the UltraConnect wireless<br />

antennas . . . . . . . . . . . . . . . 244<br />

Locating wireless regulatory notices . . . . 245<br />

Export classification notice . . . . . . . . . . 246<br />

Electronic emission notices. . . . . . . . . . 246<br />

Federal Communications Commission<br />

Declaration of Conformity . . . . . . . . 246<br />

Industry Canada Class B emission compliance<br />

statement . . . . . . . . . . . . . . . 246<br />

European Union - Compliance to the<br />

Electromagnetic Compatibility Directive . . . 247<br />

German Class B compliance statement . . . 247<br />

Korea Class B compliance statement . . . . 248<br />

Japan VCCI Class B compliance statement . . 248<br />

Japan compliance statement for products<br />

which connect to the power mains with<br />

rated current less than or equal to 20 A per<br />

phase . . . . . . . . . . . . . . . . 248<br />

<strong>Lenovo</strong> product service information for<br />

Taiwan . . . . . . . . . . . . . . . . 248<br />

Pointer to the printed pub for additional regulatory<br />

information . . . . . . . . . . . . . . . . 248<br />

Appendix B. WEEE and recycling<br />

statements . . . . . . . . . . . . . 249<br />

EU WEEE statements . . . . . . . . . . . . 249<br />

Japan recycling statements . . . . . . . . . 249<br />

Appendix C. Notices . . . . . . . . 251<br />

Trademarks . . . . . . . . . . . . . . . . 252<br />

© Copyright <strong>Lenovo</strong> 2011 iii

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