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Config menu. . . . . . . . . . . . . . 182<br />
Date and time menu. . . . . . . . . . . 182<br />
Security menu . . . . . . . . . . . . . 183<br />
Startup menu . . . . . . . . . . . . . 184<br />
Restart menu . . . . . . . . . . . . . 185<br />
ThinkPad Setup items . . . . . . . . . . 185<br />
Updating your system UEFI BIOS . . . . . 197<br />
Using system management. . . . . . . . . . 197<br />
System management . . . . . . . . . . 198<br />
Setting management features . . . . . . . 199<br />
Chapter 9. Preventing problems . . 201<br />
General tips for preventing problems . . . . . . 201<br />
Making sure device drivers are current . . . . . 202<br />
Getting the latest drivers from the Web site . . 202<br />
Getting the latest drivers using System<br />
Update . . . . . . . . . . . . . . . . 202<br />
Taking care of your computer . . . . . . . . . 203<br />
Cleaning the cover of your computer . . . . 205<br />
Chapter 10. Troubleshooting<br />
computer problems . . . . . . . . . 207<br />
Diagnosing problems . . . . . . . . . . . . 207<br />
Using <strong>Lenovo</strong> ThinkVantage Toolbox . . . . 207<br />
Troubleshooting . . . . . . . . . . . . . . 207<br />
Computer stops responding . . . . . . . 208<br />
Spills on the keyboard . . . . . . . . . . 208<br />
Error messages . . . . . . . . . . . . 209<br />
Errors without messages . . . . . . . . . 211<br />
Beep errors . . . . . . . . . . . . . . 212<br />
Memory problems . . . . . . . . . . . 212<br />
Modem and networking . . . . . . . . . 212<br />
Keyboard and other pointing devices . . . . 217<br />
Display and multimedia devices . . . . . . 218<br />
Fingerprint reader problems. . . . . . . . 228<br />
Battery and power . . . . . . . . . . . 228<br />
Drives and other storage devices . . . . . 232<br />
Software problems . . . . . . . . . . . 232<br />
Ports and connectors . . . . . . . . . . 233<br />
Universal Serial Bus problems . . . . . . . 233<br />
A docking station or port replicator<br />
problem . . . . . . . . . . . . . . . 233<br />
Chapter 11. Getting support . . . . 235<br />
Before you contact <strong>Lenovo</strong> . . . . . . . . . . 235<br />
Register your computer . . . . . . . . . 235<br />
Download system updates . . . . . . . . 235<br />
Record information . . . . . . . . . . . 235<br />
Getting help and service . . . . . . . . . . . 236<br />
Using diagnostic programs . . . . . . . . 236<br />
<strong>Lenovo</strong> support Web site . . . . . . . . . 236<br />
Calling <strong>Lenovo</strong> . . . . . . . . . . . . . 236<br />
Purchasing additional services . . . . . . . . 241<br />
Appendix A. Regulatory<br />
Information . . . . . . . . . . . . . 243<br />
Wireless related information . . . . . . . . . 243<br />
Location of the UltraConnect wireless<br />
antennas . . . . . . . . . . . . . . . 244<br />
Locating wireless regulatory notices . . . . 245<br />
Export classification notice . . . . . . . . . . 246<br />
Electronic emission notices. . . . . . . . . . 246<br />
Federal Communications Commission<br />
Declaration of Conformity . . . . . . . . 246<br />
Industry Canada Class B emission compliance<br />
statement . . . . . . . . . . . . . . . 246<br />
European Union - Compliance to the<br />
Electromagnetic Compatibility Directive . . . 247<br />
German Class B compliance statement . . . 247<br />
Korea Class B compliance statement . . . . 248<br />
Japan VCCI Class B compliance statement . . 248<br />
Japan compliance statement for products<br />
which connect to the power mains with<br />
rated current less than or equal to 20 A per<br />
phase . . . . . . . . . . . . . . . . 248<br />
<strong>Lenovo</strong> product service information for<br />
Taiwan . . . . . . . . . . . . . . . . 248<br />
Pointer to the printed pub for additional regulatory<br />
information . . . . . . . . . . . . . . . . 248<br />
Appendix B. WEEE and recycling<br />
statements . . . . . . . . . . . . . 249<br />
EU WEEE statements . . . . . . . . . . . . 249<br />
Japan recycling statements . . . . . . . . . 249<br />
Appendix C. Notices . . . . . . . . 251<br />
Trademarks . . . . . . . . . . . . . . . . 252<br />
© Copyright <strong>Lenovo</strong> 2011 iii