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Program Guide - Cleveland International Film Festival

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176 TICKET INFORMATION The 37th <strong>Cleveland</strong> <strong>International</strong> <strong>Film</strong> <strong>Festival</strong><br />

Ticket Prices<br />

Members $12.00<br />

Non-Members $14.00<br />

Students/Seniors, in-person and w/ID only $12.00<br />

10 or More Great Savings!<br />

Placing a large ticket order? Now you can automatically save $2 off the<br />

price of every ticket when your order contains 10 or more tickets.<br />

Members – $10 per ticket<br />

Non-Members – $12 per ticket<br />

Not valid for Opening Night Gala tickets or in combination with any<br />

other discount or discount code.<br />

Gift Certificates<br />

Give the gift of film with a <strong>Cleveland</strong> <strong>International</strong> <strong>Film</strong> <strong>Festival</strong><br />

Gift Certificate!<br />

Gift certificates can be purchased in any amount and can be sent<br />

instantly via email (or a paper copy can be mailed). They can be<br />

redeemed for tickets, merchandise, or memberships online, by phone,<br />

in person, or by mail.<br />

Between March 22 and April 14, 2013, gift certificates are available for<br />

purchase online (under the “Support Us” tab at www.clevelandfilm.org),<br />

by phone (877.304.3456), or in-person at the Ulmer & Berne <strong>Film</strong><br />

<strong>Festival</strong> Box Office located in the lobby of Tower City Cinemas.<br />

At all other times of the year, gift certificates are available for purchase<br />

online (under the “Support Us” tab at www.clevelandfilm.org), by phone<br />

(216.623.3456, ext. 10), or in-person at the CIFF business office<br />

(2510 Market Avenue, <strong>Cleveland</strong>, OH 44113).<br />

Opening Night <strong>Film</strong> and Gala<br />

<strong>Film</strong>, Party, Self-Parking<br />

Members $100.00<br />

Non-Members $125.00<br />

Questions? Contact Ticket Sales<br />

Call 877.304.3456<br />

E-mail tickets@clevelandfilm.org<br />

How To Buy Tickets<br />

For Members only: Tickets go on sale Friday, March 15,<br />

2013 at 11:00 AM via internet, phone, or mail.<br />

For the general public: Tickets go on sale Friday, March 22,<br />

2013 at 11:00 AM via all four options below.<br />

NOTE: Orders received on or before March 26, 2013<br />

will be mailed; otherwise, tickets will be held at the<br />

<strong>Film</strong> <strong>Festival</strong> “Duke Desk” (Will Call) at the entrance<br />

to Tower City Cinemas. Please bring your credit card or<br />

other identification when picking up your order.<br />

1 Online Ticketing System<br />

Purchasing tickets is easy on our secure website,<br />

www.clevelandfilm.org.<br />

Use our online shopping cart so that you can purchase<br />

all of your tickets at once.<br />

A handling fee of $3.00 is added to each order.<br />

CIFF members can log in, purchase tickets before the<br />

general public, and take advantage of discounts on tickets.<br />

Tickets will be sold until 11:00 PM on the day before<br />

the screening.<br />

2 Phone via 877.304.FILM (toll-free)<br />

Toll-free calls will be directed to the Ulmer & Berne <strong>Film</strong><br />

<strong>Festival</strong> Box Office.<br />

A handling fee of $3.00 is added to each order.<br />

Tickets will be sold until 9:00 PM on the day before<br />

the screening.<br />

Important<br />

Ticket holders and passholders must arrive at least<br />

20 minutes before showtime for seating.<br />

No refunds (except Stand By patrons who don’t get in).<br />

Exchanges, when possible, will be subject to a $3.00<br />

processing fee per order.<br />

All films are subject to change.<br />

No one under age ten will be admitted, except to Family <strong>Film</strong>s.<br />

All children must have a ticket.<br />

No Tower City Cinemas or <strong>Cleveland</strong> Cinemas discount tickets,<br />

coupons, or passes will be accepted.<br />

Sold Out? Nope–Just on Stand By!<br />

Only a portion of the tickets to any film are sold in advance so that we<br />

can save room for our passholders. Therefore, even for crowded films, we<br />

can often accommodate many patrons just before showtime. Numbered<br />

Stand By tickets are sold beginning one hour before showtime, outside<br />

the theater lobby. (Be aware that a line sometimes forms earlier than<br />

this.) Then just before the film begins, Stand By ticket holders are<br />

admitted, in numerical order, on a space-available basis until the theater<br />

is full. Those who cannot get in receive a replacement voucher or refund.<br />

Cash or vouchers only; no checks or credit cards.<br />

Hint: buy your tickets early or, better yet, become a passholder-level<br />

member to avoid Stand By!<br />

3<br />

4<br />

U.S. Mail<br />

Order forms can be found on page 177 of the 37th CIFF<br />

<strong>Program</strong> <strong>Guide</strong>.<br />

A handling fee of $3.00 is added to each order.<br />

Orders should be mailed to the CIFF business office<br />

(see address below).<br />

In-Person at the Ulmer & Berne<br />

<strong>Film</strong> <strong>Festival</strong> Box Office<br />

Opening on Friday, March 22, 2013 and located in<br />

Tower City Cinemas at Tower City Center<br />

(230 W. Huron Road, <strong>Cleveland</strong>, OH 44113)<br />

Store hours between March 22 and April 3<br />

are as follows:<br />

Monday–Saturday, 11 AM – 7 PM<br />

Sunday, 12 Noon – 5 PM<br />

Store hours between April 4 and April 14<br />

are as follows:<br />

8:30 AM – 9:30 PM daily<br />

<strong>Film</strong> <strong>Festival</strong> Box Office<br />

sponsored by:<br />

No handling fees!<br />

<strong>Cleveland</strong> <strong>International</strong> <strong>Film</strong> <strong>Festival</strong><br />

Business Office<br />

2510 Market Avenue<br />

<strong>Cleveland</strong>, OH 44113-3434

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