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Delivering continuity of midwifery care to Queensland women

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For private mo<strong>to</strong>r vehicle usage refer:<br />

• Policy reimbursement for mo<strong>to</strong>r vehicle usage www.health.qld.gov.au/qhpolicy/docs/<br />

pol/qh-pol-149.pdf http://qheps.health.qld.gov.au/policy/docs/pol/qh-pol-271.pdf<br />

• Midwives should seek individual tax advice as they may choose <strong>to</strong> claim their private<br />

mo<strong>to</strong>r vehicle use as a work related tax deduction on their personal tax return rather than<br />

be reimbursed through the pay system.<br />

Business planning<br />

Once the vision for the maternity service and model has been determined, the Business<br />

Planning Framework (BPF)—<strong>to</strong>ol for workload Management 2008 (<strong>Queensland</strong> Health 2008a)<br />

will guide development <strong>of</strong> the relevant service business or operational plan www.health.<br />

qld.gov.au/ocno/documents/BPF.pdf It may be useful <strong>to</strong> collaborate with an established<br />

comparable <strong>midwifery</strong> model and review their BPF.<br />

Matching supply <strong>of</strong> <strong>midwifery</strong> resources <strong>to</strong> a service is an integral part <strong>of</strong> a business plan.<br />

Developing a clear and complete outline in planning for the service and following the<br />

BPF principles will provide longevity and limit the need for repetitive business cases as<br />

the service grows. An example <strong>of</strong> a business case is in the appendix <strong>of</strong> the BPF <strong>to</strong>ol. The<br />

<strong>Queensland</strong> Health BPF <strong>to</strong>ol is a comprehensive reference and education resource which will<br />

assist in determining human resource requirements in the context <strong>of</strong> the demands placed on<br />

the service. This process should result in effective management <strong>of</strong> <strong>midwifery</strong> resources and<br />

workloads within a service.<br />

This approach <strong>to</strong> workload management focuses on balancing demand and supply <strong>of</strong><br />

resources <strong>to</strong> meet the identified demand.<br />

Service Demand = meeting woman’s needs by considering fac<strong>to</strong>rs such as:<br />

• acuity<br />

• activity<br />

• targets<br />

• layout and work environments<br />

• supply<br />

• service quality<br />

• consumer and staff safety<br />

• model <strong>of</strong> service delivery<br />

• financial outcomes<br />

• initiatives & policy direction and directives<br />

• public/private interface.<br />

Each stage <strong>of</strong> the process should not be considered in isolation or as separate from the<br />

desired outcome <strong>of</strong> developing a business/operational plan. The principles <strong>of</strong> the framework<br />

can be applied <strong>to</strong> a variety <strong>of</strong> health <strong>care</strong> services in rural, remote, tertiary, regional and<br />

community settings where midwives are employed by <strong>Queensland</strong> Health. Therefore the<br />

business plan will identify specific needs <strong>of</strong> a service and assist <strong>to</strong> determine issues such as:<br />

• if one FTE midwife can carry a workload <strong>of</strong> 40 <strong>women</strong> per year or if the pr<strong>of</strong>ile <strong>of</strong> the<br />

service identifies this caseload should be reduced<br />

• upskilling requirements <strong>of</strong> midwives<br />

• orientation period <strong>to</strong> the model.<br />

Lobbying with partners and stakeholders for changes proposed within the business plan<br />

may be essential <strong>to</strong> gain support. Ensuring key <strong>Queensland</strong> Health target areas are being<br />

addressed and the proposal aligns <strong>to</strong> best practice quantitative and qualitative evidence<br />

makes for a strong business plan and provides measurable indica<strong>to</strong>rs that can be matched<br />

for evaluation <strong>of</strong> the service. For example ‘one-<strong>to</strong>-one’ <strong>midwifery</strong> <strong>care</strong> in labour (<strong>Queensland</strong><br />

Health 2011).<br />

The framework is depicted in the diagram below.<br />

A guide <strong>to</strong> implementation<br />

45

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