Annual Report 2004-2005 - City of Vincent
Annual Report 2004-2005 - City of Vincent
Annual Report 2004-2005 - City of Vincent
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P RINCIPAL A CTIVITIES P LAN<br />
PRINCIPAL ACTIVITY – CAR PARKS AND PARKING CONTROL<br />
Activity<br />
To provide an enforcement service to residents, ratepayers and business proprietors <strong>of</strong> the Town <strong>of</strong> <strong>Vincent</strong> and to provide car parking<br />
facilities for use by the customers <strong>of</strong> the Town.<br />
Objective<br />
To provide the residents, ratepayers and business proprietors <strong>of</strong> the Town with effective and cost-efficient car parking facilities.<br />
To provide suitably maintained car parks to ensure safety and security <strong>of</strong> patrons.<br />
KEY PERFORMANCE INDICATORS 02/03 03/04 04/05<br />
Workload Indicators<br />
• Parking revenue as a percentage <strong>of</strong> overall revenue 5.58% 4.62% 8.23%<br />
• Total number <strong>of</strong> infringements issued per annum 13,656 13,764 12,770<br />
• Total number <strong>of</strong> infringements issued per capita 0.53 0.49 0.68<br />
Efficiency Indicators<br />
• Number <strong>of</strong> infringements issued per Full Time Equivalent (FTE) 1721 1782 2237<br />
Effectiveness Indicators<br />
• Percentage <strong>of</strong> revenue over total expenditure for car parks and parking control 108.47% 99.82% 152%<br />
• Number <strong>of</strong> complaints received for Ranger Services regarding parking in the Town <strong>of</strong> <strong>Vincent</strong> 5792 6481 6883<br />
• Number <strong>of</strong> complaints received for parking control service 4 2 2<br />
# see statistical information<br />
TOWN OF VINCENT _ A NNUAL R EPORT <strong>2004</strong>-<strong>2005</strong><br />
49