ANNUAL REPORT - The Petroleum Institute

The Petroleum Institute | Annual Report - Academic Year 2011 - 2012
Strategic Objectives:
In order to serve the vision and mission of the
IT department, all projects and tasks that IT
works on must adhere to at least one of the
following strategic objectives:
• Align the IT Strategy with the PI Strategy
and business requirements
• Support the teaching, learning, and
research mission of the PI through
innovative IT services
• Enhance business operations through
process automation, analytics, and
business intelligence solutions
• Offer secure and reliable IT infrastructure
and services
• Identify and adopt information
technology that enhances security and
environmental sustainability at the PI
• Manage and control IT investment, and
contribute to savings opportunities at
the PI through effective technology
adoption
III. Highlights for the
Academic Year 2011 – 12
IT is very pleased to announce the addition of
several new employees, including new hires
and employees transferring to IT from other
departments. These include:
New Employees
o Sajna Samad (ERP Specialist)
o Ruqaiya Mohammed Al Shehhi
(Administrative Assistant)
o Salwa Alkaabi (Support Analyst)
o Nasma Al Jaberi (Support Analyst
o Shereef Cherikkallan (transferred as
Web Developer)
o Jason DeTagle (transferred as Audio
Visual Technician)
o Shaik Dawood (transferred as Telecom
Technician)
Structural Changes
IT underwent significant reorganization this
year. We now have two new departments
and we transferred services from other
departments to create a better experience for
our PI stakeholders. The new departments
include Planning and Policies, which will
handle IT budgeting issues, identify and
document needed policies, and help other
IT departments with project management
and methodologies. Additionally, the new
Enterprises Systems department will oversee
the growth and maintenance of the new
ERP system, as well as Business Intelligence
(advanced reporting) for all levels at the PI.
The functions that have been transferred to
IT include telecommunications to be handled
by our Infrastructure and Communications
department, audio visual services now handled
by Client Support Services, and web and
graphic design handled by our Applications
Services department.
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