the organizational complexity and lack of knowledge about funding opportunities and their availability.Small firms might also see the University of Jyväskylä as an inappropriate partner because they do not haveenough information about what opportunities there might be to utilize the research and knowledge basegenerated by the University and what the value added received from cooperation might be. Thus, for thosefirms the Polytechnic is often easier to approach. However, the R&D -activities of the Jyväskylä Polytechnicare rather new and still taking shape and more time is needed to fully integrate them into the region, whichhas partly restricted the extension of firm-level cooperation. As a whole, according to the interviews theoperations of the HEIs are rather poorly known in the region of Jyväskylä, which prevents firms and otherregional actors from engaging in R&D cooperation effectively.The main challenges recognized by firms, other regional actors and the HEIs themselves are how to make theHEIs’ activities and output externally more visible and concrete in an attractive way and how to approach afirm as a whole. Firstly, the HEIs should clearly identify their priorities and define their profiles. Secondly,they should seek to better inform the firms and other regional actors on their knowledge and know-how. Inthe process of information transfer, the intermediate organizations could also have an important role.According to the results of the questionnaire the most useful channels for the transfer of information areconsidered to be the intensive cooperation and interaction with regional actors, more effectivecommunication and active participation in the seminars and other meetings where it is possible to presenttheir own activities. However, it is clear that the increasing information transfer is only one part of therelationship building. In addition, the actors have to identify a common mission, mutual trust and addedvalue generated by the cooperation.One drawback of the R&D –projects of the Jyväskylä Polytechnic and University of Jyväskylä is their loosetie to the development of the firms’ processes as a whole. In general, firms need an individual-level approachwhich focuses on the firm as a whole. Only this allows recognizing those specific needs of the firms whichcannot be expressed or recognized by the firms themselves. The differences between expressed and latentneeds/potential often stem from the difficulties that many small and medium-sized firms have in diagnosingthe external support requirements of their business. Customized support and services for different types offirms, which take account of their life-cycle path, their economic and personnel resources, the capability oftheir owners and managers (concerning the knowledge in the fields of substance, business andentrepreneurship) are becoming more and more important. This could be supported by the development ofsome kind of a customer management system.It would be essential to solve the obstacles which the HEIs and firms are struggling with and stimulatecooperation between them. Besides the collaborative efforts of the HEIs more intensive cooperation alsorequires that the firms themselves are committed to the process and share a common goal. At best, thecooperative research projects between the HEIs and firms in the region allow for both of them to go beyondtheir own resource limits, which also means that they can spread their risks and take advantage of a numberof funding opportunities.4.7 Interfaces facilitating knowledge utilization and transferThe regional innovation system consists of several actors taking care of the various phases of the innovationprocess. The main actors are the HEIs, intermediate organizations and firms. The Ministry of Educationplaces a strong emphasis on the cooperation between polytechnics and universities based on theircomplementary functions and the strengths of each institution. The cooperation between HEIs andintermediate organizations is also seen as a challenge. The Ministry of Education encourages regional actorsto create an operational mode based on the science park concept, which gathers firms, intermediateorganizations and HEIs together in an effective way (discussion with the representatives of the Ministry ofEducation, 12 Sep 2005).The university should be seen as a producer of high level basic research and education. In turn, thepolytechnic is more acquainted with professional education, development of working life and testingprocesses. The intermediate organizations are responsible for the commercialization and diffusion ofresearch based innovations into the market. In the region of Jyväskylä the division of work between thedifferent actors is considered necessary but it is still taking shape.55
Internal support units of HEIsThe Finnish HEIs have established separate support units to respond to the increasing importance ofinnovations and their commercialization and management of project activities. The general aim of these unitsis to assist the staffs of faculties and schools in certain issues which do not necessary belong to the basicprofessional skills of staffs.At the University of Jyväskylä a supporting system for innovations was launched in 2001. The ResearchServices unit is responsible for research administration and assists researchers with issues relating to projectplanning, cost calculation and collaboration agreements as well as exploitation of research results. It acts as alink between the University and companies and other organizations. The Innovation Manager promotesinnovativeness in general, gives advice on industrial property rights and innovations, seeks for innovativeprojects and evaluates them as well as contributes to the technical, productive and commercial exploitationof innovations. The Research Services unit cooperates with the Jyväskylä Science Park, which disseminatesits expertise, e.g., in the cases of new entrepreneurship. In the period of 2001-2004, ten firms based on theresearch carried out at the University of Jyväskylä were established with the assistance of the ResearchServices.The targets of Research Services at the University of Jyväskylä are transformation of inventions intopractical applications through a gapless innovation process, which will make possible the maximalexploitation of research results, appropriate administration of agreements, improvement of cost correlationwithin externally funded projects, as well as intensified cooperation with companies. In addition totechnological innovations, exploitation of social and cultural innovations is encouraged. The general goal ofall activities is project management respecting the interests of the University as a whole. The Universityinterviews revealed that the services provided by the Research Services unit are rather unknown and the roleof the service unit in the innovation process is not clear. This implies that its mission should be specifiedparticularly in relation to the regional intermediate organizations.In the Jyväskylä Polytechnic, the support unit for R&D was established in 2001 to coordinate and developthe project activities. Its tasks include, for instance, assisting in funding issues, devising the Polytechnic’sR&D strategy, planning and coordinating joint projects and defining the knowledge fields and clusters. Thequality assurance of R&D is also an integral part of the overall quality assurance system of the Polytechnic.The R&D quality assurance is based on the handbook of process descriptions and guiding principles, whichcomprise various operational tools for project activities and on evaluation practices, indicators, education ofstaff and continuous development of the assurance system.The Jyväskylä Polytechnic has also recently employed development managers for each school. Their tasksinclude systematic organization and coordination of development and innovation activities. Among the staff,the support unit for R&D is considered useful, particularly as provider of assistance in project management.The role of development managers is seen more as a link from the school to external actors, like the firmsand other stakeholders. They should be familiar with the projects in progress and able to coordinate theprojects of their school as a whole.Division of labour between the HEIsDue to the rather artificial division between basic and applied research, particularly in branches serving thelabour market and business, the complementary roles of HEIs in the region of Jyväskylä provide an excellentopportunity to respond to regional needs and benefit from synergies. The higher education institutions in theJyväskylä region produce a large body of high-level knowledge in different fields. The different knowledgebases within the HEIs and between them should not be seen as separate and isolated units but their interfacesshould be considered potential development fields which might open up excellent possibilities and breedingplaces for new innovations.Currently, the cooperation between the University of Jyväskylä and Jyväskylä Polytechnic differs markedlybetween their various units. In certain schools or faculties/departments the cooperation is advanced and it isactively developed, whereas in some other parts of the HEIs such cooperation has only a minor role or it istotally neglected. Promising experiences of closer cooperation between the HEIs have been gained in the56
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OECD/IMHE ‐ Supporting thecontrib
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SUMMARYTogether with 13 other regio
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joining resources and operations by
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Discussion proposal 15: To ensure d
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achieved by the horizontal utilizat
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Appendix 2 Information on data used
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and finding synergy between the oth
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School of BusinessRoleThe School of
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The challenge of the school from re
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developing wellness and environment
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Weak spots and areas to develop in
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Employment and Economic Development
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Appendix 8 Statistical information
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Appendix 12 Labour market activity
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Appendix 14 Master’s Programmes a
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Uusiutuvan energian tutkimusohjelma
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BIBLIOGRAPHYAcademy of Finland (200