Dudley Strategy for Tackling Health Inequalities 2010-15

HEALTH INEQUALITIES CHECKLIST FOR SERVICESPRIORITY ACTION – ACCESS TO SERVICES Does the plan provide adequateassurance? (Tick)1. Has an assessment been made of evidence of need and a baseline established?2. Have physical barriers to access been assessed?3. Have hidden barriers to access been addressed?4. Is the service friendly to all service users?5. Is information made available to all users in a variety of different formats?6. Is there a mechanism for obtaining users‟ views and is there evidence of how the service changes to take account of these views?7. Do staff understand the health inequalities agenda and have they received appropriate training?8. Have the needs of specific users been taken into account?YESNOPRIORITY ACTION – PRIMARY CARE Does the plan provide adequateassurance?(Tick )1. Do all GPs in the PCT achieve 90% or more for total non-clinical QOF points (an indicator of organisational capability/capacity)?2. Is there a strategy for quality improvement of primary care, which includes:A „balanced scorecard‟?A clustering of practices, like-with-like, for benchmarking purposes?Strong multidisciplinary performance management systems in place (eg challenging QOF exception reporting)?A range of development resources, for short term deployment, to improve practice performance on outcomes?Support to practices to support development of business models to expand capacity/capability to achieve outcomes?3. Does the Plan mention a timely Primary Care strategy/actions to raise the bar for GMS/ PMS contracts, e.g. QOF plus?4. Is the PCT providing support to practices/PBCs to benchmark and use population health intelligence?5. Does the PCT use a dashboard of key performance information (QOF, disease registers, admission data, prescribing)?YESNO236