WWW/Internet - Portal do Software Público Brasileiro

ISBN: 978-972-8939-25-0 © 2010 IADISIn this article, we propose an extended model in order to guide self-organizing virtual communities toaddress the enforcement of norms. We also propose a process with enforcement activities. With the activitiesof the enforcement process, Monitoring, Analyses, Unexpected Event Handling, Sanction Application andDamage Recovery, the community is able to detect an incident and classify it as a norm infraction. In case of anorm infraction, a sanction is applied to the transgressor and the damage can be recovered. The occurrence ofan unexpected event is also dealt, which allows the enhancement of the enforcement process itself, by updatingtools, procedures, and norms.The proposed model can be used to analyze the enforcement performed by existing virtual communities, inorder to guarantee that norms are being followed and possibly suggest new directions to it. The proposedmodel can also be used to address enforcement of new communities, because its process outlines the basicactivities that help the definition of specific norms and procedures to achieve the desired enforcement.As future work, we intend to investigate how conflicts can be managed in self-organizing virtualcommunities, i.e. how they emerge and can be detected, and how to address them.REFERENCESApache.org. Bylaws of The Apache Software Foundation. http://www.apache.org/foundation/bylaws.html.Bezerra, J. M. and Hirata, C. M. 2010. Self-Organizing Virtual Communities Model. Submitted.Beschastnikh, I., Kriplean T. and McDonald, D. W. , 2008. Wikipedian Self-Governance in Action: Motivating thePolicy Lens. Proceedings of International Conference on Weblogs and Social Media.Flynn, T. R., 2001. Ethics, Law and Technology: A Case Study in Computer-Mediated Communication. Proceedings ofInternational Symposium on Technology and Society.Forte A. and Bruckman, A., 2008. Scaling Consensus: Increasing Decentralization in Wikipedia Governance.Proceedings of Hawaii International Conference on System Sciences. IEEE.Geiger R. S. and Ribes, D., 2010. The Work of Sustaning Order in Wikipedia: The Banning of a Vandal. Proceedings ofComputer Supported Cooperative Work (CSCW). ACM.Geiger, R.S., 2009. The Social Roles of Bots and Assisted Editing Programs. Proceedings of International Symposium onWikis and Open Collaboration (WikiSym). ACM.Goldspink, C., Edmonds, B. and Gilbert, N., 2008. Normative Behaviour in Wikipedia. Proceedings of 4 th InternationalConference on e-Social Science.JEMS. Journal and Event Management System. https://submissoes.sbc.org.br.Jensen, C. and Scacchi, W., 2005. Collaboration. Leadership. Control, and Conflict Negotiation and the Netbeans.orgOpen Source Software Development Community. Proceedings of Hawaii International Conference on SystemSciences. IEEE.Lattemann S. and Stieglitz, S., 2005. Framework for Governance in Open Source Communities. Proceedings of HawaiiInternational Conference on System Sciences. IEEE.Lenhard, R., 1988. Sociologia Geral. Livraria Pioneira Editora, São Paulo.LinuxQuestions.org. LQ Rules. http://www.linuxquestions.org/linux/rules.html.Lyons, D., 1984. Ethics and the rule of law. Cambridge University Press.Moe, N. B., Dingsøyr, T. and Dybå T. 2008. Understanding Self-organizing Teams in Agile Software Development.Proceedings of the 19th Australian Conference on Software Engineering. IEEE, pp 76-85.Nahon K. B. and Neumann, S. , 2005. Bounded in Cyberspace: As Empirical Model of Self-Regulation in VirtualCommunities. Proceedings of Hawaii International Conference on System Sciences. IEEE.NIST (National Institute of Standards and Technology), 2008. Scarfone, K., Grance, T. and Masone, K. ComputerSecurity Incident Handling Guide. Publication 800-61.Ogburg, F. and Nimkoff, M. K., 1972. Cooperação, competição e conflito, in Homem e Sociedade, F. H. Cardoso and O.Ianni.Ostrom, E., 2000. Collective action and the evolution of the social norms. In Journal of Economic Perspectives, Vol 14,No 3, pp 137-158.Palaia, N., 2005. Essential Notions of Law. Saraiva Publisher.Priedhorsky R. et al., 2007. Creating, Destroying, and Restoring Value in Wikipedia. Proceedings of Conference onSupporting Group Work (GROUP). ACM.Rheingold, H., 1998. Virtual Communities, in The Community of the Future, Jossey-Bass, San Francisco.Wikipedia Rules. http://en.wikipedia.org/wiki/wikipedia:Rules.134