WWW/Internet - Portal do Software Público Brasileiro

ISBN: 978-972-8939-25-0 © 2010 IADIS5. FINAL CONSIDERATIONSThis work has presented a Service Process Capability Model for a virtual environment context, SPB. Themodel can be found in version 3.0 and its evolution has had the following validations: in the preliminaryversion the model had the participation of specialists in software engineering. The first version had thecontribution of other groups involved with SPB, being validated at a SPB conference, with the participationof community members and other interested people, generating version 2.0. The current version of the modelhas been elaborated with reference to the observations obtained in a workshop, feedback received in thediscussion forum and meetings of the team members. Case study of applications of a new version of themodel are being planned to evaluate it in pilot projects and therefore identifying its weak and strong points,and opportunities of improvement. From these results, new versions of the model for SPB will be developed.ACKNOWLEDGEMENTThe authors acknowledge FINEP – Financiadora de Estudos e Projetos, for financing and supporting thiswork, in the Project 0489/08: Reference Model for the Brazilian Public Software.REFERENCES4CMBr Brazilian Cities (Collaboration, Community, Knowledge and Sharing), available onhttp://softwarepublico.gov.br/4cmbr/xowiki/Principal, last access in July/2010.5CQualiBr (Trust for Cooperation, Communities, Knowledge, Sharing), available onhttp://softwarepublico.gov.br/5cqualibr/xowiki/, last access in July/2010.von Wangenheim, C. G., Hauck, J. C. R.; Zoucas, A.; Salviano, C. F.; McCaffery, F.; and Shull, F.; Creating SoftwareProcess Capability/Maturity Models, IEEE Software, vol. 27, no. 4, pp. 92-94, July/Aug. 2010,doi:10.1109/MS.2010.96 (available from http://www.computer.org/portal/web/csdl/doi/10.1109/MS.2010.96).Hyder, B. E. et al, 2006. The eSourcing Capability Model for Service Providers: eSCM-SP v2.01: Practice Details;ITSqc Carnegie Mellon.ISO/IEC, 2003. Information Technology – Software Process Assessment; Parts 1-9, The International Organization forStandardization and the International Electrotechnical Commission; v. ISO/IEC 15504.MPV (in Portuguese: Mercado Público Virtual) – available on www.mercadopublico.gov.br, last access in July/2010.Salviano, C. F. et al, 2009. A Method Framework for Engineering Process Capability Models; In: EuroSPI, IndustryProc., pp. 6.25-6.36, 2-4, Spain.SEI, 2006. CMMI for Development, version 1.2: CMMI-DEV; Software Engineering Institute.SEI, 2007. CMMI for Acquisition, version 1.2: CMMI-ACQ; Software Engineering Institute.SEI, 2009. CMMI for Service, version 1.2: CMMI-SVC; Software Engineering Institute.SOFTEX, 2009. MR-MPS - Melhoria de Processo do Software Brasileiro: Guia Geral; SOFTEX- Associação paraPromoção da Excelência do Software Brasileiro, Brasil.Tapscott and Willians, 2007. Wikinomics – How mass collaboration changes everything; Penguin USA.312