Department of Transport Annual Report 2010 - 2011

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Percentage by which the waiting time standard for metropolitan area taxis is met DoT is responsible for regulation of the Perth metropolitan taxi industry via the administration of the Taxi Act 1994. Following the 1999 National Competition Policy Review of the Perth metropolitan taxi industry, the then DPI introduced industry performance standards. The standards have been in place since 1 July 2000 and the taxi industry is required to meet these performance standards. An independent external consultant analyses taxi industry data, sourced from the TDS providers, and reports on taxi demand and industry viability trends as well as the performance of the taxi industry against the industry standards on a monthly and quarterly basis. This assessment gives DoT the ability to provide the Minister with evidence-based policy recommendations and therefore directly assists the regulatory function of the DoT. In addition to JNC, taxi performance is measured by determining the average time a customer has to wait for a taxi following a booking, during peak and off-peak times, and then comparing the result against the relevant performance standards. To calculate this measure, the wait times for taxis requested as soon as possible (asap) have been measured during peak and off-peak times, and bookings that meet the performance standard are presented as a percentage against all asap bookings. Trends from this indicator assist with determining supply and demand requirements for the industry and provide rationale for determining whether or not there is a requirement to release additional taxi plates. Industry performance is assessed by obtaining and analysing data from the two major TDS providers in the metropolitan area. Waiting time information is available from the TDS systems and measured as the difference between when the customer first requested the taxi and when the driver turned on their meter to start the job. Percentage by which the waiting time standard for metropolitan area taxis is met. 96 2007-08 actual 2008-09 actual 2009-10 actual 2010-11 target 2010-11 actual 87.2% 91.1% 91.8% 90.0% 91.9% Reasons for significant variance Percentage of time maritime infrastructure is fit for purpose when required DoT is responsible for the planning, creation, enhancement and management of new and existing land and water based maritime facilities for small craft throughout Western Australia. DoT manages and maintains a variety of maritime infrastructure assets, including jetties, wharves, boat launching facilities, pens and moorings at approximately 50 discrete locations throughout the State, to service the fishing and commercial maritime industries and the recreational boating needs of Western Australians. DoT also maintains associated navigational aids that are strategically placed in water and onshore to ensure that the boating community can safely transit through waterways. It also maintains the navigable waters at its managed maritime facilities as well as at a small number of other locations, including two commercial ports, throughout the State by providing access via dredged channels. The facilities and their purpose vary for each location and the associated management and maintenance plans vary accordingly. The outcome of this indicator is measured by determining the percentage of time each of the four infrastructure categories (1. Pens and moorings, 2. Jetties and other infrastructure, 3. Navigational aids, and 4. Dredged channels) is fit for purpose when required, then calculating the average percentage across all four to arrive at the measure. A consistently high percentage of availability will confirm that maritime infrastructure is being appropriately maintained and is accessible to the boating industries and the public of Western Australia. Percentage of time maritime infrastructure is fit for purpose when required. 2007-08 actual 2008-09 actual 2009-10 actual 2010-11 target 2010-11 actual 98.77% 99.65% 99.87% 99.65% 99.73% Reasons for significant variance
Percentage of regional airports receiving regular public transport air services DoT advises on a range of aviation issues, provides grants to support the development of airport infrastructure through RADS, and regulates intrastate air services to ensure that key Western Australian regional communities receive sustainable, regular public transport (RPT) air services. Under the Transport Co-ordination Act 1966 all aircraft that carry passengers for regular public transport or charter purposes within Western Australia are required to be licensed annually. In addition, the Minister has powers to apply conditions to aircraft licences to determine where they may fly in the State. Where there are insufficient passenger numbers to support competition to a key regional centre, the Government protects the service by offering it, through a public tender process, to only one airline service provider. The objective of the Act is to ensure that no Western Australian community with a population of more than 500 is more than 250km from an airport, unless the community has access to another form of public transport. The airport must provide at least two RPT services per week and be accessible by a safe road. From 2007-08 to 2009-10, 25 key regional centres were identified as receiving scheduled RPT air services. In 2010-11, Busselton was identified as an airport to receive scheduled RPT air services, increasing the total number to 26. Currently, of the 26 key regional centres receiving scheduled RPT air services, 11 are open to competition and 15 are protected through various arrangements with or without a Government subsidy. To ensure that charter operations do not undermine the RPT service, charter operators are limited by a condition on their aircraft licence to providing one return flight per client per week to an RPT airport. The Minister’s approval is required to provide additional services. The licensing arrangements and contracts for the protected and subsidised services are monitored through monthly statistics and meetings with the airlines to ensure that the outcome of the regional centres having a sustainable RPT service is achieved. A reduction in the percentage of key regional centres being serviced by RPT air services or other forms of public transport would indicate that services to remote communities are not being maintained. Percentage of regional airports receiving regular public transport air services. 2007-08 actual 2008-09 actual 2009-10 actual 2010-11 target 2010-11 actual 100% 100% 96% 100% 96% Reasons for significant variance 97
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Annual Report 2010 - 2011
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Contents Overview of agency ii Stat
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Director General’s foreword The D
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In the Passenger Services Business
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1,815 23,241 Income by category $18
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Department of Transport Executive D
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Other legislation and regulations a
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Outcome 2: Vehicles and road users
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Services and key effectiveness indi
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Milligan Street Secure Taxi Rank up
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New managing contractor agreement -
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Driver safety The new novice driver
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Aquatic use review DoT, in partners
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Cycling infrastructure The Perth Bi
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Implementation of rail and road inv
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Development of new port capacity Th
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Transport energy Growing concerns a
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Financial targets: Actuals compared
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Comparative industry benchmarks DoT
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Compliance with public sector stand
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Employment and industrial relations
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Freedom of information Freedom of i
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Requirement 3 - The efficiency and
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Opinion In my opinion, the financia
Page 49 and 50: Financial Statements Statement of C
Page 51 and 52: Statement of Changes in Equity For
Page 53 and 54: Schedule of Income and Expenses by
Page 55 and 56: Summary of Consolidated Account App
Page 57 and 58: (c) Reporting entity The reporting
Page 59 and 60: (f) Property, plant and equipment a
Page 61 and 62: (k) Financial instruments In additi
Page 63 and 64: (ii) Provisions - other Employment
Page 65 and 66: Correction of prior period error Mo
Page 67 and 68: 7. Accommodation expenses 2011 $ 00
Page 69 and 70: 14. Income from State Government 20
Page 71 and 72: 18. Receivables 2011 $ 000 2010 $ 0
Page 73 and 74: 21. Property, plant, equipment, veh
Page 75 and 76: 24. Construction in progress 2011 $
Page 77 and 78: 29. Other liabilities 2011 $ 000 20
Page 79 and 80: 32. Resources provided free of char
Page 81 and 82: 35. Events occurring after balance
Page 83 and 84: (d) Operating revenues Total income
Page 85 and 86: (d) Operating revenues Total income
Page 87 and 88: 37. Financial Instruments (a) Finan
Page 89 and 90: (b) Financial instrument disclosure
Page 91 and 92: 38. Remuneration of senior officers
Page 93 and 94: Perth Parking Licensing Account 201
Page 95 and 96: Taxi Industry Development Account 2
Page 97 and 98: 45. Administered assets and liabili
Page 99: Departmental desired outcome 1: An
Page 103 and 104: Rate of serious rail accidents per
Page 105 and 106: Key efficiency indicators Average c
Page 107 and 108: Departmental desired outcome 2: Veh
Page 109 and 110: The key efficiency performance indi
Page 111 and 112: Departmental desired outcome 3: Int
Page 113 and 114: Efficiency key performance Indicato
Page 115 and 116: Driver and Vehicle Service Centres
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Department of Transport Annual Report 2010 - 2011

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