Department of Transport Annual Report 2010 - 2011

Outcome 2: Vehicles and road users that meet established vehicle
standards and driver competencies
Key effectiveness
indicators
Percentage of vehicle
examinations completed in
accordance with the Australian
Design Rules assessed by
independent audit.
Percentage of driver licences
issued that comply with the
Graduated Driver Training and
Licensing System assessed by
independent audit.
2010-11
target
2010-11
actual
100% 99.80%
100% 84.50%
Reasons for significant variance
Records management practices associated
with proof of identity documentation and log
books not meeting the mandatory 25 hours of
supervised driving are key contributors to the
variance.
Services and key efficiency indicators for Goal 1
Service 1: Transport system and services development, planning, operation
and regulation
Key efficiency
indicators
Cost of regulation
per taxi plate
administered.
Average cost per
day per maritime
infrastructure
asset managed.
Average survey
cost per
commercial vessel.
Average cost per
private recreational
vessel registration.
Cost to maintain
marine pollution
response
preparedness per
registered vessel.
Average cost
per household
contacted under
the ‘TravelSmart’
scheme.
2010-11
target
2010-11
actual
$4,135 $2,959
$63.07 $58.28
$3,210 $2,429
$104.01 $113.26
$29.08 $24.48
$335.51 $182.42
Reasons for significant variance
This is the first year of reporting this key performance
indicator (KPI) and further consideration has been
given as to what costs constitute the regulation of the
taxi industry. For example, costs more aligned with a
customer service officer provision have been removed,
as well as Taxi Industry Board expenditure (apart from
board sitting fees). The changes have resulted in a
decrease in the estimated cost of regulation per taxi
plate administered.
The variation between the 2010-11 budget target
and the 2010-11 actual was due to lower staffing
costs attributable to a lower than expected number
of surveyed vessels and improved data collection for
Regional Services and Corporate Support overhead
costs resulting in a more accurate allocation of costs.
The 2010-11 actual is lower than the 2010-11 budget
due to the original estimate including additional
costs of $250,000 for Oil Spill Mapping which did not
eventuate.
The method of calculation of the KPI has been
changed to include only the nett cost to the State
Government, excluding grants received during 2010-11.
The 2010-11 actual is below the 2010-11 budget target
because the grant was secured after the KPI target
was established and the program scale was doubled
(from 5,000 to 10,000 households) at no extra cost.
The cost effectiveness improved as a result of the
grant income.
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