Department of Transport Annual Report 2010 - 2011
Department of Transport Annual Report 2010 - 2011
Department of Transport Annual Report 2010 - 2011
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The key efficiency performance indicators used to measure this performance are:<br />
Key<br />
efficiency<br />
indicators<br />
Average cost<br />
per vehicle<br />
and driver<br />
transaction.<br />
Key<br />
efficiency<br />
indicators<br />
Average cost<br />
per vehicle<br />
inspection.<br />
2007-08<br />
actual<br />
2008-09<br />
actual<br />
2009-10<br />
actual<br />
<strong>2010</strong>-11<br />
target<br />
<strong>2010</strong>-11<br />
actual<br />
$15.09 $16.80 $17.46 $17.57 $17.19<br />
2007-08<br />
actual<br />
2008-09<br />
actual<br />
2009-10<br />
actual<br />
<strong>2010</strong>-11<br />
target<br />
<strong>2010</strong>-11<br />
actual<br />
$57.99 $81.70 $90.46 $78.22 $81.22<br />
Reasons for<br />
significant variance<br />
Reasons for<br />
significant variance<br />
The variance is primarily<br />
due to a decrease <strong>of</strong><br />
approximately three<br />
per cent in overall costs<br />
together with an increase<br />
<strong>of</strong> approximately eight per<br />
cent in vehicle inspections<br />
undertaken resulting in<br />
a $9.24 decrease per<br />
vehicle inspection.<br />
Key<br />
efficiency<br />
indicators<br />
Average cost<br />
per driver<br />
assessment.<br />
Key<br />
efficiency<br />
indicators<br />
Percentage <strong>of</strong><br />
driver licence<br />
cards issued<br />
within 21 days<br />
<strong>of</strong> completed<br />
application.<br />
2007-08<br />
actual<br />
2008-09<br />
actual<br />
2009-10<br />
actual<br />
<strong>2010</strong>-11<br />
target<br />
<strong>2010</strong>-11<br />
actual<br />
$56.46 $59.97 $87.06 $66.25 $77.94<br />
2007-08<br />
actual<br />
2008-09<br />
actual<br />
2009-10<br />
actual<br />
<strong>2010</strong>-11<br />
target<br />
<strong>2010</strong>-11<br />
actual<br />
99.0% 100% 99.8% 99.0% 99.9%<br />
Reasons for significant<br />
variance<br />
Revised models have<br />
more accurately identified<br />
driver assessment costs<br />
associated with the<br />
regions that align directly<br />
to this measure.<br />
An increase <strong>of</strong><br />
approximately six per cent<br />
in the number <strong>of</strong> driver<br />
assessments during <strong>2010</strong>-<br />
11 together with reduced<br />
costs <strong>of</strong> approximately<br />
five per cent resulting in a<br />
$9.12 decrease per driver<br />
assessment.<br />
Reasons for<br />
significant variance<br />
105