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Sixth Semiannual Report to the Congress - Federal Housing ...

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Were the housing market to weaken again, the<br />

enterprises could be exposed to large losses from<br />

their REO inventory. For example, 2012 ended<br />

with the enterprises estimating that a 5% decline in<br />

nationwide home prices could increase their losses by<br />

over $17 billion. 152<br />

This REO risk of loss may have lately diminished due<br />

to improvement in the housing market. However,<br />

history has shown that the housing<br />

market can unexpectedly rise or<br />

fall. It is, therefore, critical for<br />

current and future regulators<br />

to manage risks robustly and<br />

proactively in order to provide<br />

for a continuing stable, liquid,<br />

and accessible mortgage market.<br />

Similarly, it is important for other<br />

market participants to be prepared<br />

to operate during good times and<br />

bad and to strive to align their<br />

interests.<br />

Market-Aligned Mortgage<br />

Servicing: Congruent<br />

Incentives for Market<br />

Participants<br />

The foreclosure crisis highlighted<br />

that it is important for the<br />

mortgage servicing industry to<br />

be prepared to operate efficiently<br />

under different market conditions.<br />

As our recent report showed,<br />

servicers generally do not have<br />

much incentive to help prevent foreclosures in bad<br />

times, which can cost homeowners and mortgage<br />

owners who do. 153<br />

For example, consider what servicers are paid. They<br />

receive relatively small fees for their work—e.g.,<br />

$250 annually for every $100,000 in mortgage debt<br />

serviced, or 25 basis points. 154 That fee is typically<br />

The enterprises<br />

could be exposed<br />

to large losses<br />

from their REO<br />

inventory; they<br />

estimated that<br />

a 5% decline in<br />

home prices could<br />

increase their<br />

losses by over<br />

$17 billion.<br />

sufficient provided a mortgage remains current<br />

and the servicer’s duties involve easily automated<br />

functions, such as receiving and passing along<br />

mortgage payments. 155 (See Figure 26, page 61, for a<br />

description of the mortgage servicing process.)<br />

However, servicing troubled mortgages requires<br />

more individualized attention and results in higher<br />

costs. For example, in the case of delinquent loans,<br />

the servicer may need to contact<br />

borrowers to understand their<br />

financial situation, educate them<br />

about the impact of not paying<br />

a mortgage, explain options<br />

for avoiding foreclosure, and<br />

ultimately initiate foreclosure<br />

proceedings. 156 Interests between<br />

the enterprises and servicers may<br />

misalign when the enterprises have<br />

$100,000 at stake for every $250<br />

the servicer stands to earn. 157<br />

Fannie Mae determined that<br />

specialty servicers—which operate<br />

pursuant to an alternative payment<br />

structure—might be able to<br />

improve outcomes for mortgages<br />

at risk of default. These servicers<br />

intensively contact borrowers,<br />

educate them on the impact of<br />

not paying, and explain options<br />

to avoid foreclosure. In general,<br />

we found the program to be<br />

sound but in need of closer FHFA<br />

oversight. 158<br />

In summary, our reports have repeatedly identified<br />

this need for closer, hands-on supervision and<br />

oversight by FHFA. In our experience, proactive<br />

oversight of each element of the housing finance<br />

system (e.g., originating, securing, and servicing loans<br />

and handling REO) is needed to ensure the system<br />

functions soundly.<br />

60 Federal Housing Finance Agency Office of Inspector General

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