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Sixth Semiannual Report to the Congress - Federal Housing ...
Sixth Semiannual Report to the Congress - Federal Housing ...
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Figure 26. The Mortgage Servicing Process<br />
HOMEOWNERS<br />
SERVICER<br />
ENTERPRISE<br />
• Make monthly payments<br />
under terms of mortgage<br />
• Collects payments and<br />
calculates balances<br />
• Distributes principal<br />
and interest to mortgage<br />
owner, net of service fees<br />
• Performs loss mitigation or<br />
foreclosure, if required<br />
• Owns or guarantees<br />
mortgages<br />
• Receives principal and<br />
interest or guarantee fee<br />
Oversight: Lessons of the Present<br />
OIG’s work reveals recurring oversight issues that<br />
policymakers may want to consider as part of<br />
reforming the secondary mortgage market. Specifically,<br />
our work has found that it is important to:<br />
• Equip: oversight bodies need the resources to do<br />
their jobs;<br />
• Verify: regulated entities’ decision making should<br />
be independently tested and validated; and<br />
• Enforce: when rules are established, they must<br />
be enforced.<br />
These oversight issues are discussed in detail below.<br />
Equip: Providing Sufficient Supervisory<br />
Capacity<br />
Ensuring that housing finance oversight bodies are<br />
equipped with sufficient resources to accomplish their<br />
missions is critical. If they do not have the resources<br />
to cover major risk areas timely, they will not be well<br />
positioned to identify and mitigate such risks.<br />
This is particularly true with FHFA, which has<br />
critical responsibilities as the regulator of the GSEs<br />
and the conservator of the enterprises. However,<br />
senior agency officials and internal agency reviews<br />
have acknowledged that it has too few examiners<br />
to ensure efficient and effective GSE oversight. 159<br />
Our reports have supported their assessment by<br />
demonstrating shortfalls in the agency’s examination<br />
coverage.<br />
For example, OIG has raised concerns about FHFA’s<br />
resources and capacity to carry out its multiple<br />
Figure 26. The Mortgage responsibilities, Servicing Process particularly given its task of unifying<br />
a fragmented regulatory structure. 160 We followed<br />
up in a later review and confirmed that FHFA’s<br />
limited capacity affected its ability to examine the<br />
GSEs. Due to examiner shortages, FHFA scaled<br />
back planned work during examinations, which<br />
often took longer than expected. We also identified<br />
shortfalls in the agency’s examination coverage,<br />
particularly in the crucial area of REO. In general,<br />
FHFA agreed that it should better assess the relation<br />
between its examination capacity and the quality of<br />
its examinations. 161<br />
Semiannual Report to the Congress • April 1, 2013–September 30, 2013 61