7 months ago

Shining Examples of Successful CRM Software Use in the Energy Sector

In the 'Shining Examples' brochure, you will get to know managers and other employees who use EVI/TINA as a tool for strategic customer orientation and process optimization.


BOLONGARO PALACE, FRANKFURT HÖCHST The horseshoe-shaped palace is the biggest private construction of the Baroque era and today houses the municipal administration. In the garden, the festival 'Barock am Main' takes place every year. © – Branko Srot 38

p Optimal sales support in the B2B sector at Süwag APPLICATION FIELDS AND BENEFITS Transparency in B2B sales EVI quickly provides all those responsible with an overview of the customer's current situation. This enables mutual support in the team and a professional public image. SÜWAG HEADQUARTES IN FRANKFURT Process automation EVI is the basis that directly and automatically directs our B2B sales processes into downstream activities. This saves us time and increases the quality of the entire value chain. Thus, EVI is a cornerstone of our digitalization strategy. Systematic improvement By means of a uniform working method and a simple data recording, up-to-date and comprehensive data sets are created. They are the basis for analyses that systematically improve our product range and our business processes. FACTS (2016) • nSubsidiary company of Süwag Energie AG • nHeadquartes in: Frankfurt Höchst • nCustomers: 860,000 • nRevenue: 2.159 million € • nStaff: 1,670 • nEVI in use since: 2017 • nWebsite: »With EVI, we have reached a new level in B2B costumer management. Our sales staff is perfectly supported in the acquisition process.« Thomas Fösel Authorized Signatory and B2B Sales Director Süwag Vertrieb AG & Co.KG 39 39