Shining Examples of Successful CRM Software Use in the Energy Sector
In the 'Shining Examples' brochure, you will get to know managers and other employees who use EVI/TINA as a tool for strategic customer orientation and process optimization.
In the 'Shining Examples' brochure, you will get to know managers and other employees who use EVI/TINA as a tool for strategic customer orientation and process optimization.
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Optimal sales support<br />
<strong>in</strong> <strong>the</strong> B2B sector at Süwag<br />
APPLICATION FIELDS AND BENEFITS<br />
Transparency <strong>in</strong> B2B sales<br />
EVI quickly provides all those responsible with an<br />
overview <strong>of</strong> <strong>the</strong> customer's current situation. This<br />
enables mutual support <strong>in</strong> <strong>the</strong> team and a pr<strong>of</strong>essional<br />
public image.<br />
SÜWAG HEADQUARTES IN FRANKFURT<br />
Process automation<br />
EVI is <strong>the</strong> basis that directly and automatically<br />
directs our B2B sales processes <strong>in</strong>to downstream<br />
activities. This saves us time and <strong>in</strong>creases <strong>the</strong><br />
quality <strong>of</strong> <strong>the</strong> entire value cha<strong>in</strong>. Thus, EVI is a<br />
cornerstone <strong>of</strong> our digitalization strategy.<br />
Systematic improvement<br />
By means <strong>of</strong> a uniform work<strong>in</strong>g method and a<br />
simple data record<strong>in</strong>g, up-to-date and comprehensive<br />
data sets are created. They are <strong>the</strong> basis for<br />
analyses that systematically improve our product<br />
range and our bus<strong>in</strong>ess processes.<br />
FACTS (2016)<br />
• nSubsidiary company <strong>of</strong> Süwag Energie AG<br />
• nHeadquartes <strong>in</strong>: Frankfurt Höchst<br />
• nCustomers: 860,000<br />
• nRevenue: 2.159 million €<br />
• nStaff: 1,670<br />
• nEVI <strong>in</strong> use s<strong>in</strong>ce: 2017<br />
• nWebsite: www.suewag-vertrieb.de<br />
»With EVI, we have reached a new<br />
level <strong>in</strong> B2B costumer management.<br />
Our sales staff is perfectly supported<br />
<strong>in</strong> <strong>the</strong> acquisition process.«<br />
Thomas Fösel<br />
Authorized Signatory and B2B Sales Director<br />
Süwag Vertrieb AG & Co.KG<br />
39 39
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