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part a: strategic overview - Department of Education

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Gradually, this strategy refocuses our staff, and encourages them to challenge the<br />

existing paradigms.<br />

Through the establishment <strong>of</strong> a risk management strategy, it is anticipated that<br />

constraints and risks which could potentially affect the achievement <strong>of</strong> the <strong>strategic</strong> goals<br />

and objectives, will be managed through governance, risk and control processes.<br />

2. VISION<br />

Our vision is to <strong>of</strong>fer a quality public education and training system that transforms<br />

schools into centres <strong>of</strong> community life and promotes shared moral values, good<br />

governance and sustainable development.<br />

3. MISSION<br />

The De<strong>part</strong>ment <strong>of</strong> <strong>Education</strong> strives to provide quality education for sustainable<br />

development by:<br />

� Providing socially relevant and economically responsive programmes that address<br />

the human resource needs <strong>of</strong> the province and the country.<br />

� Enhancing the skills base for agrarian transformation, manufacturing diversification<br />

and tourism in order to meet the needs <strong>of</strong> the second economy.<br />

� Providing quality programmes to build the capacity <strong>of</strong> all employees.<br />

� Encouraging <strong>part</strong>icipatory decision-making processes which strive to empower the<br />

whole community at all levels.<br />

4. VALUES<br />

The vision and mission are supported by the following values, which are based upon<br />

section 195 <strong>of</strong> the Constitution (Act No. 108 <strong>of</strong> 1996) and the Batho Pele principles:<br />

� Continuous improvement towards excellence in the standards <strong>of</strong> performance and<br />

pr<strong>of</strong>essionalism through our work ethos.<br />

� Mutual trust, respect and moral values that promote human dignity as reflected in<br />

the concept <strong>of</strong> ubuntu.<br />

� Participatory processes in policy making.<br />

� Public administration that promotes sustainable development.<br />

� The provision <strong>of</strong> value for money and accountability to the people <strong>of</strong> the province in<br />

line with the Constitution and the Bill <strong>of</strong> Rights.<br />

� Transparency, equity and redress through the provision <strong>of</strong> timely, accessible and<br />

accurate information.<br />

� Good human resource management and career-development practices for all<br />

employees to maximise human potential.<br />

5. SERVICE STANDARDS<br />

A Central component <strong>of</strong> any strategy to improve service delivery is rigorous service<br />

standards which relay to citizens the commitment <strong>of</strong> the Public Service to deliver quality<br />

services and against which government performance can be measured. In essence a<br />

service standard is a criterion adopted by a de<strong>part</strong>ment defining how it should behave<br />

towards its citizens.<br />

5 Year ECDoE 5 Year ECDoE Strategic Strategic Plan for Plan 2005/06 for 2005-06 to 2009/10 to 2009-10. March 2006 21 F (6) Page 2<br />

Page 2<br />

contents <strong>part</strong> A: <strong>strategic</strong> <strong>overview</strong>

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