Business Chief USA December 2019

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WSIB 176 “It’s about being customer focused, collaborative, demonstrating clear value to the business and having the IT leaders model those behaviours by building commitments into their performance objective directly” — Samantha Liscio <strong>Chief</strong> Transformation and Innovation Officer, WSIB DECEMBER <strong>2019</strong>
payment cycle to deliver has become instantaneous, and the benefit for customers speaks for itself. In the age of digital transformation, customer centricity and operational preparedness are characteristics that separate the winners from the chasers, and this is no less certain for companies whose offering is mandated by local authorities. These qualities resonate through the entirety of Liscio’s strategic endeavours. “For digital transformation to succeed, IT can’t be the order taker to the business to execute on individual priorities, it needs to demonstrate clear value that’s aligned to the customer, it needs to do these things while keeping the engines running and the plumbing working, all in a safe and secure and sustainable way,” she asserts. “It’s about looking at things foundationally, assessing the key pieces that we need to have in place to truly transform how we do our business, and leveraging the expertise of key partners that will help us get that right.” 177 www.businesschief.com
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Building a digital strategy around
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FOREWORD W elcome to the December e
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USA EDITION Click the home icon (to
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48 Talent retention: why traditiona
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116 Visions Federal Credit Union 13
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194 KUBRA 224 eStruxture 208 DRA Gl
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Automation Anywhere: Rashim Mogha i
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Automation Anywhere’s Enterprise
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2003 Year founded 1,500,000+ bots a
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BRIGHTER FUTURES Looking to the fut
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“The company is constantly evalua
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architecture, all the way through t
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www.businesschief.com HAVE YOU SEEN
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DATA ANALYTICS FOR GOOD - THE NEXT
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43 and NGOs need to know where the
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insights are used to solve problems
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55 in other companies, resulting in
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59 pollution and greenhouse gases,
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NIX 65 NIX www.businesschief.com
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1.626mn Population of Phoenix, Ariz
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HOW WE GOT HERE In 2004, the US Dep
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of mapping out some streets in Los
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Wealthiest individuals in the US 73
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75 09 Alice Walton $53.1bn Alice Wa
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TOP 10 78 07 Sergey Brin $53.9bn Se
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Reimagine the impossible Bring toge
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TOP 10 82 04 Larry Ellison $68.7bn
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TOP 10 84 02 Bill Gates $105.5bn Se
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TOP 10 86 Bezos giving NASA Deputy
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88 IPG: building technology, teams
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INTERPUBLIC GROUP Chris White, Depu
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Interpublic Group Adds Business Val
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INTERPUBLIC GROUP 100 IPG Chairman
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102 DECEMBER 2019
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TUENTI ECUADOR Gerardo Suárez Napo
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TUENTI ECUADOR 106 The Tuenti brand
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TUENTI ECUADOR simplicity of Tuenti
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TUENTI ECUADOR “LESS POWERPOINT,
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TUENTI ECUADOR 114 suit the needs o
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Visions Federal Credit Union: 116 b
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VISIONS FEDERAL CREDIT UNION Thomas
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231 Todd Coleman EXECUTIVE PROFILE
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eStruxture is confident in the path
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Business Chief USA December 2019

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